REACH administrator's guide


Activating Kaltura REACH in Kaltura MediaSpace or in your KAF instance

Kaltura provides clients with full end to end caption, index and transcription services. You must have a provisioned REACH module before use. For information about getting your account setup, please contact your Kaltura representative.

The following tasks are described:

Configure the REACH module in KMS or KAF 

The configuration page dedicated to REACH is accessed from the Configuration Management page under the ModulesCustom/core category.

To configure the REACH module in KMS or in the KAF Admin Console

  1. Login to Kaltura MediaSpace or the KAF Admin Console and go to the Configuration Management window.
  2. Scroll down and click the REACH module in the Modules section.

    The REACH Administration page is displayed.

  3. In the Enabled field, select Yes to enable the module.
  4. Enter values for the relevant fields.

    Field

    Description

    Values


    reachProfileId

    ID of the REACH profile to use with Kaltura MediaSpace or KAF.

    The Reach profile includes the credit, and other parameters such as: moderation flow, file types etc.

    Select from a pre-defined profile that your Kaltura representative has created for you.At least one profile must be selected. See REACH V2 - Department Level Billing and Moderation for more information.

    orderScreenText

    Text to show on the order task form: 1000 characters max.

     

    unitFieldName

    Select a label for the 'Unit' field. If left empty "Unit" will be used.

     
  5. Select the available services.

    Field

    Description

    Values

    availableServices

    Allow users to select the following services.

    Combinations of all available services, features are TAT.

    For example:

    Combinations of all available services, features are TAT.

    For example:

    HUMAN, CAPTIONS, THIRTY_MINUTES

    HUMAN, CAPTIONS, SIX_HOURS

    HUMAN, CAPTIONS, FORTY_EIGHT_HOURS

    HUMAN, CAPTIONS, BEST_EFFORT

    HUMAN, CAPTIONS, TWENTY_FOUR_HOURS

    HUMAN, TRANSLATION, TWENTY_FOUR_HOURS

    HUMAN, TRANSLATION, IMMEDIATE

    HUMAN, TRANSLATION, THREE_HOURS

    HUMAN, TRANSLATION, SIX_HOURS

    MACHINE, TRANSLATION, SIX_HOURS

    MACHINE, TRANSLATION, BEST_EFFORT

    MACHINE, CAPTIONS, THREE_HOURS

    MACHINE, CAPTIONS, SIX_HOURS

    MACHINE, CAPTIONS, THIRTY_MINUTES

     
  6. Configure the additional Services and click Save.

    Field

    Description

    Values

    viewEntryRequestsRole

    Select the role required to access the entry task requests screen.

    • privateOnlyRole
    • adminRole
    • unmoderatedAdmin Role
    • Co-Editor
    • Owner

    orderer

    Select who can order tasks.

    • Specific Roles
    • Specific Users

    orderRole

    The minimal role required to order tasks.

    • privateOnly Role
    • admin Role
    • unmoderatedAdmin Role
    • Co-Editor
    • Owner

    serviceTypeDefault

    Select the default service type.

    • Machine
    • Human

    serviceFeatureDefault

    Select the default service feature

    • Captions
    • Translation
    • Alignment
    • Audio Description
    • Advanced Audio Description

    sourceLanguageDefault

    Select the default source language.

    See Source Media Languages.

    turnaroundTimeDefault

    Select the default turnaround time.

     

    serviceSelectionRole

    The minimal role required for service selection.

    • privateOnly Role
    • admin Role
    • unmoderatedAdmin Role
    • Specific Users

    featureSelectionRole

    The minimal role required for feature selection.

    • privateOnly Role
    • admin Role
    • unmoderatedAdmin Role
    • Specific Users

    TatSelectionRole

    The minimal role required for TAT selection.

    • privateOnly Role
    • admin Role
    • unmoderatedAdmin Role
    • Specific Users

    speakerSelectionRole

    The minimal role required for speaker selection.

    • privateOnly Role
    • admin Role
    • unmoderatedAdmin Role

    dashboardAccessRole

    The minimal role required to approve task requests.

    Once a user/group is added in dashboardAccessRole, a new menu item displays for them on the User menu in KMS - "Services Request". 

    • Specific Users
    • admin Role
    • unmoderatedAdmin Role

    requestApprovalRole

    The minimal role required to approve task requests.

    • Specific Users
    • admin Role
    • unmoderatedAdmin Role

    notifiedUsers

    Select specific users who will receive email notifications about items pending moderation. To customize notifications, go to email notifications configuration.

    Enter the user name.  Existing users may be found using the autocomplete feature: type in the first three characters of the user’s name.

    trustedUsers

    Select users who do not need approvals for their requests.

     

    categoryRuleOrderRole

     
    • Channel Manager
    • Channel Owner

    captionEditRole

     

    • privateOnly Role
    • admin Role
    • unmoderatedAdmin Role
    • Co-Editor
    • Owner

    allowProfilePermissions

    Allow individual profile configurations.

    Select Yes and then configure values for each profile according the the values in this article.

Configure the Captions module in KMS or KAF (optional)

The configuration page dedicated to captions is accessed from the Configuration Management page under the Modules category.  Configure the enabled field to enable the Caption Editor button in the Captions tab.

To configure the Captions module in KMS or in the KAF Admin Console

  1. Login to Kaltura MediaSpace or the KAF Admin Console and go to the Configuration Management window.
  2. Scroll down and click the Captions module in the ModulesCustom/core section.
    The Captions Administration page is displayed.


  3. Select Yes in the allowEditCaptions field to enable the Caption Editor button in the Captions tab.
  4. Click Save.

For the user

In KMS or the KAF instance, the Captions Editor button will be displayed in the Captions tab for the entry.

The entry will open with the latest captions and the option to switch between captions

The Edit Captions button is disabled if there are no captions for the entry.

If the allowEditCaptions field value is No, the button will not be available.

Verify that you have activated the REACH feature in KMS or in Your KAF instance

To verify that captions’ services are activated

  1. Login to Kaltura MediaSpace or your KAF instance.
  2. Select a video.
    Caption & Enrich should appear in the Actions drop down menu.
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