REACH Profiles and Services

In the REACH profiles and Services section, you can view the services on your account and view the cost per service. The current services available are for captions, translations, alignment, audio description and chaptering.

Access the Profiles and Services page

1. Log into the KMC.
2. Click the settings icon.
   
3. Click the REACH tab.

Profiles section

The Profiles section lists the REACH profile attributes as follows:

• Name
• ID
• Created on
• Allocated Credit 
• Remaining Credit
• Credit Expiration Data

To access the profiles details page, click on the profile name or select Edit from the 3 dots menu.

Settings 

The following information is displayed:

• Name 
• Moderation on Machine Requests
• Moderation on Professional Requests 
• Content Deletion Policy
• Task Processing Region

Service parameters 

The following information is displayed:

• Default Caption Format - Select the caption output format that you require: Select SRT or DFXP.

• Max Characters Per Caption Line - Select how many characters per line. The default is 26. Recommended 32 characters.
• Auto Display Machine Captions On Player - Select whether to show machine captions while playing the video. If there are hidden captions, the captions will render for the in-video-search but won't be visible on the player.  
• Machine captions label suffix - Select whether to generate a label suffix. The default is "(Auto Generated)". For example when enabled, if the label is "English", the label is generated with the suffix "English (Auto Generated)".  The label is displayed in the Captions tab.
• Auto Display Human Captions On Player - Select whether to show human captions.  If there are hidden captions, the captions will render for the  in-video-search but not visible on the player.  
• Human captions label suffix - You have the option to add a label suffix. By enabling this feature and inputting your desired suffix, you can generate labeled content. For instance, if you enter "(Final)" as your suffix, "English" becomes "English (Final)" in the Captions tab.
• Metadata Extraction - Select whether you want to enable metadata extraction. Key words will be automatically added as tags to the media for search purposes.  
• Speaker Change Indication - Select whether you want to enable speaker change indication (The ID change will be designated by:  >>).  
• Captions Audio Tags - Select whether you want to enable audio tags e.g. [Music]
• Captions Profanity Removal - Select whether you want to enable profanity removal.

Credit 

The Credit tab details are view only and not editable. Contact your Kaltura representative to for credit information.

The following information is displayed:

• Credit type
• Credit amount 
• Remaining Credit 
• Allowed Overage 
• From Date
• Credit Expiration Date

Dictionary 

The Dictionary tab contains a list of the dictionaries. You can customize a dictionary by adding words that come up frequently in your videos, such as company names, people's names, or industry specific terms. This will ensure that the captions will accurately reflect what is being said in your videos for full accessibility.

To create a dictionary: 

1. Click +Add Dictionary.
2. Select the Language for your dictionary from the drop-down options.
3. Add frequently used words in the Words field. Make sure to press enter after adding each word or phrase so it gets added to your dictionary.
4. Click Save.

Watch the video below to learn how to use the dictionary.

Automatic rules 

Services section

Click on the Profile Name.

The following information is displayed below, in the Services section:

• ID, Service 
• Turn Around Time 
• Source language 
• Speaker ID 
• Cost per minute

The services are grouped according to the service and features. Click the drop-down menu to view the services available for the account.

You can filter the display by using the Refine option.

You can refine the data according to the Language, Service or Turn Around Time.