Updated Articles

  1. Agentic Avatar Studio release notes - June 23, 2026

    Date released: June 23, 2026 What's new Knowledge tab - External sources & free text The Knowledge tab now supports additional knowledge sources, allowing admins to define what their agent knows using website URLs and free-form text. Exte...
  2. Agentic Avatar Studio release notes - June 14, 2026

    Date released: June 14, 2026 What's new Knowledge tab - External sources & free text The Knowledge tab now supports additional knowledge sources, allowing admins to define what their agent knows using website URLs and free-form text. E...
  3. Agentic Avatar Studio release notes - May 24, 2026

    Date released: May 24, 2026 What's new Analytics tab in Studio A Conversational Agents dashboard is now available via the Agentic Avatar Studio's Analytics tab, giving admins a single place to monitor agent performance and usage data withou...
  4. Agents module

    The Agents module lets administrators define which agentic workflows are available on the site, and control which users or groups can manage them.
  5. Work with the Conversational Agents dashboard

    About  The Conversational Agents dashboard lets you filter agent analytics, review recent conversations, view conversation details, and export conversation data. This article explains how to access and work with the dash...
  6. Introduction to Conversational Agents analytics

    About  Conversational agent analytics help you understand how users interact with your agents and how agents respond. You can use this data to monitor usage, identify trends, review user feedback, and see which knowledge sources ...
  7. Create a new agent in Agentic Avatar Studio

    You can create a new agent based on a preconfigured template, then customize it for your specific needs.
  8.  Manage content moderation in Rich Media CMS

    Kaltura's content moderation ensures a safe environment by reviewing and approving user-generated content before it becomes public.
  9. Moderation module

    Users can click on the flag icon, and then choose a reason for reporting the content.
  10. Enable content moderation in the player

    You can let viewers flag content directly from the player and define the reasons they can select.