Updated Articles

  1. Share and embed an agent Updated

    About Copy a direct link of your agent to share with others and obtain the embed code in your preferred layout to add to your website.  Access share and embed capabilities On the Overview page, click Share agen...
  2. Manage the agent experience Updated

    About  This article explains how to customize the look, feel, and personality of your agent via the Experience tab. You'll learn how to configure key settings - including the agent's title, interaction type, appearance, and voice, ...
  3. Theming module Updated

    The Theming module lets you customize the appearance of your Video Portal with a unique set of pages and features.
  4. Move media to the Recycle bin in Content Hubs

    Kaltura's recycle bin allows you to delete entries with an option to restore them later.
  5. REACH release notes - June 21, 2026 New

    KMS Version: N/A Rich Media CMS Version: 7.40.0 Date Released: June 21, 2026 What's new Redesigned REACH ordering experience  We're rolling out a modernized REACH ordering experience in Rich Media CMS , with a n...
  6. Kaltura REACH

  7. Rich Media CMS release notes - v7.17.0 January 21, 2024

    Version: v7.17.0 Date Released: January 21, 2024 What's new Documents Y ou can now view all document entries added to your account in the Documents tab of Rich Media CMS. Resolved Issues ID Description SUP-38811 Known users es...
  8. Rich Media Content Management System

  9. Rich Media CMS release notes - v7.18.0 February 4, 2024

    Version: v7.18.0 Date Released: February 4, 2024 What's new Configure SSO authentication for Kaltura events Resolved Issues Description Bug fixes ...
  10. Rich Media CMS release notes - v7.19.0 February 25, 2024

    Version: v7.19.0 Date Released: February 25, 2024 What's new Configure partner SSO settings Resolved Issues Description Bug fixes ...