Updated Articles

  1. REACH department-level billing and moderation

    REACH supports department-level billing and moderation.
  2. Moderating REACH service requests and general statistics

    The Services Dashboard gives administrators a centralized view of all REACH captioning and translation requests.
  3. Order captions

    Captions primarily convey dialogue and other relevant audio information, making videos accessible to individuals who are deaf or hard of hearing, or for viewers who prefer to watch videos without sound.
  4. Order captions - Theming

    Captions provide a text version of the spoken dialogue in a video. They are in the same language as the video and are designed to make content accessible to individuals who are deaf or hard of hearing or for those who prefer watching without sound.
  5. Troubleshooting the player

    When something goes wrong with video playback, the Kaltura Player displays clear error messages to help identify the issue.
  6. Debug module

    The Debug module is a tool used to manage and configure logging for your video portal (KMS) site.
  7. Ongoing accessibility updates

    This article provides an updated report of accessibility changes and enhancements for the Kaltura applications. Links to the relevant version release notes are included. Video Portal & LMS Video release notes version 5.1...
  8. Enable extended audio description in the player

    About Enable this option to allow voice narration of the visuals and actions happening on screen. If you choose to enable extended audio description, additional options display. The Extended audio description plug...
  9. Introduction to Kaltura's player settings

    This guide covers the player settings tab (denoted by a gear icon), where you can customize playback, player behavior, toolbars, and interactive features.
  10. Visual settings in player

    This guide covers the visual settings tab (denoted by a grouping of stars icon), where you can change the look and feel of the player, such as adding a custom CSS, logo, change colors, and more.
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