Updated Articles

  1. Introduction to Conversational Agents analytics

    Conversational agent analytics help you understand how users interact with your agents and how agents respond.
  2. Control whether your agent can present media

    You can control whether your agent can present media during conversations.
  3. Enable screen sharing for your agent

    You can enable screen sharing so users can share their screen with the agent during a live conversation and ask questions about the content they're sharing.
  4. Configure your agent's conversation settings

    You can configure your agent's conversation settings, including the maximum conversation length, talk speed, and how much the avatar moves while speaking and listening.
  5. MediaSpace and Kaltura Application Framework (KAF)

  6. Content Hubs & LMS Extensions release notes - v5.187.x September 28, 2026 New

    Version: 5.187.x Date Released: September 28, 2026 We’ve updated a few product names. The following names will be used moving forward in documentation and release notes -  legacy Video Portal (aka KMS, MediaSpace) → L e...
  7. Collect support logs in LMS Extensions

    This article explains how to collect support logs in Content Hubs, the legacy Video Portal, and LMS Extensions.
  8. Collect support logs in Content Hubs

    This article explains how to collect support logs in Content Hubs, the legacy Video Portal, and LMS Extensions.
  9. Configure agent goals to collect insights

    Your agent can collect specific information from users during conversations. You define what you want the agent to collect by configuring goals.
  10. Understand third-party cookie restrictions in Content Hubs, legacy Video Portal and KAF

    About Google Chrome is gradually restricting third-party cookies and introducing partitioned cookies (CHIPS). This change affects several Kaltura use cases. This article explains how the change affects Kaltura and how to ...