Updated Articles

  1. Introduction to Kaltura Virtual Events

    Last Updated: 11/03/2026 in Kaltura Virtual Events & Webinars Kaltura Virtual Events Getting started
    Kaltura Virtual Events allows you to create, manage, and track one-of-a-kind experiences that will expand your reach, strengthen your brand, and build a strong pipeline, all in one comprehensive platform.

  2. Kaltura Virtual Events home page overview

    Last Updated: 11/03/2026 in Kaltura Virtual Events & Webinars Kaltura Virtual Events Getting started
    This article provides an overview of the Kaltura Virtual Events interface and helps you get oriented once you log in.

  3. Genieai module

    Last Updated: 11/03/2026 in Configuration Management console Modules Custom and core modules
    The Genieai module lets administrators enable and configure Genie, Kaltura’s AI-powered knowledge assistant.

  4. Introduction to the Conversational Agent Studio

    Last Updated: 11/03/2026 in Conversational Agents Agentic Avatars Getting started
    Agentic Avatar Studio is a no-code workspace for creating AI-powered agents that users can interact with through an avatar, chat, or both.

  5. Log into the Conversational Agent Studio

    Last Updated: 11/03/2026 in Conversational Agents Agentic Avatars Getting started
    After you're added to an Agentic Avatar Studio account, you can log in with your email and password or use single sign-on (SSO), depending on how your account is configured.

  6. Manage your agents in Conversational Agent Studio

    Last Updated: 11/03/2026 in Conversational Agents Agentic Avatars Create and manage agents
    You can view and manage your existing agents from the Agents tab in Agentic Avatar Studio. Open an agent to update its settings, or delete agents you no longer need.

  7. Manage your Conversational Agent Studio account

    Last Updated: 11/03/2026 in Conversational Agents Agentic Avatars Getting started
    You can manage your Agentic Avatar Studio plan, billing details, invoices, and usage from the account management page.

  8. Perform an agent evaluation

    Last Updated: 11/03/2026 in Conversational Agents Agentic Avatars Create and manage agents
    About  An agent evaluation is an automated quality assurance tool in the Conversational Agent Studio that validates your agent’s role, playbook, and knowledge base before you go live. By simulating realistic user conversations and ...

  9. Create a new agent in Conversational Agent Studio

    Last Updated: 11/03/2026 in Conversational Agents Agentic Avatars Create and manage agents
    You can create a new agent based on a preconfigured template, then customize it for your specific needs.

  10. Add knowledge to your agent

    Last Updated: 11/03/2026 in Conversational Agents Agentic Avatars Create and manage agents
    The Knowledge tab is where you control what your agent knows.
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