Updated Articles

  1. Agentic Avatar Studio release notes - May 2026 New

    Date released: May, 2026 What's new Agentic Avatar Studio We’re excited to announce the launch of Agentic Avatar Studio! Agentic Avatar Studio is a management environment where admins can create, configure, and manage Agentic Avatars. Bui...
  2. Agentic Avatar Studio

  3. What are Agentic Avatars?

    About Agentic Avatars help organizations better engage their employees, partners, customers, and prospects at scale. These photorealistic, conversational avatars hold real-time conversations, responding to inquiries and com...
  4. Manage the agent experience New

    About  This article explains how to customize the look, feel, and personality of your agent via the Experience tab. You'll learn how to configure key settings - including the agent's interaction type, appearance, and voice, as well...
  5. Manage the agent playbook New

    About  Configuring an agent starts with defining who it is and how it should interact with users. This guide walks you through the process of setting up your agent's core profile via the Playbook tab - from describing its role and ...
  6. Manage the agent knowledge New

    About  The Knowledge tab allows administrators to efficiently manage the agent’s knowledge base.  Quickly locate, filter, and delete media items; as well as upload new media items so you can keep the agent’s knowledge accurate, foc...
  7. Share an agent New

    About Copy a direct link of your agent to share with others.  Share agent On the Overview page, click  Share agent .  The Share window displays. Click the copy button to the right of the URL.  ...
  8. Agentic Avatar Studio Agents tab New

    About The Agents tab is the main dashboard of the Agentic Avatar Studio. Here you can create new agents based on preconfigured templates, then customize them for your specific needs. You can also review/edit existing agents in yo...
  9. Switching accounts in the Agentic Avatar Studio New

    About Once logged in, if you are a user on multiple accounts, you can easily switch between them. This article will walk you through that process.   Switching accounts Click on the pulldown menu in the top right corner of the ...
  10. Introduction to the Agentic Avatar Studio New

    About The Agentic Avatar Studio is Kaltura’s no-code workspace where admins can create, configure, and manage Agentic Avatars that your users can interact with immediately. From a single, intuitive interface, you can create a new...