Updated Articles

  1. Define your agent's behavior

    Last Updated: 09/27/2026 in Conversational Agents Agentic Avatars Create and manage agents
    You can define your agent's role, audience, opening phrase, and topics it shouldn't discuss in the Playbook tab.

  2. Add knowledge to your agent

    Last Updated: 09/27/2026 in Conversational Agents Agentic Avatars Create and manage agents
    The Knowledge tab is where you control what your agent knows.

  3. Create a new agent in Agentic Avatar Studio

    Last Updated: 09/27/2026 in Conversational Agents Agentic Avatars Create and manage agents
    You can create a new agent based on a preconfigured template, then customize it for your specific needs.

  4. Agentic Avatar Studio release notes - September 28 2026 New

    Last Updated: 09/27/2026 in Release notes Agentic Avatar Studio
    Date released: September 28, 2026 What's new Collect conversation insights with agent goals You can now define conversation insights for your agent from the Playbook tab. Insights tell your agent what information to gather naturally durin...

  5. Extend a scheduled Lecture Capture recording

    Last Updated: 09/27/2026 in Lecture Capture Schedule and manage recordings
    Ten minutes before a scheduled session ends, Lecture Capture offers you the option to extend the recording in five-minute increments.

  6. Understand Lecture Capture scheduling conflicts

    Last Updated: 09/27/2026 in Lecture Capture Schedule and manage recordings
    Lecture Capture supports manual and scheduled recordings.

  7. Edit a scheduled Lecture Capture session

    Last Updated: 09/27/2026 in Lecture Capture Schedule and manage recordings
    You can edit the schedule, recording details, and resources for a Lecture Capture session.

  8. Delete a scheduled Lecture Capture session

    Last Updated: 09/27/2026 in Lecture Capture Schedule and manage recordings
    You can delete a one-time Lecture Capture session, one occurrence of a recurring session, or an entire recurring series from your calendar.

  9. Introduction to Lecture Capture scheduling

    Last Updated: 09/27/2026 in Lecture Capture Schedule and manage recordings
    Lecture Capture scheduling lets you create recording events in a calendar.

  10. Schedule a session recording with Lecture Capture

    Last Updated: 09/27/2026 in Lecture Capture Schedule and manage recordings
    You can schedule a session recording with Lecture Capture from your calendar.