Updated Articles
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Manage your agents in Conversational Agent Studio
You can view and manage your existing agents from the Agents tab in Agentic Avatar Studio. Open an agent to update its settings, or delete agents you no longer need. -
Manage your Conversational Agent Studio account
You can manage your Agentic Avatar Studio plan, billing details, invoices, and usage from the account management page. -
Perform an agent evaluation
About An agent evaluation is an automated quality assurance tool in the Conversational Agent Studio that validates your agent’s role, playbook, and knowledge base before you go live. By simulating realistic user conversations and ... -
Create a new agent in Conversational Agent Studio
You can create a new agent based on a preconfigured template, then customize it for your specific needs. -
Add knowledge to your agent
The Knowledge tab is where you control what your agent knows. -
Ask an Agentic Avatar questions about a single video
Last Updated: 11/03/2026 in Conversational Agents Kaltura Genies Ask Genie questions and get answersUse an Agentic Avatar to ask questions through a live spoken conversation while watching a video. -
Conversational Agent Studio
Last Updated: 11/03/2026 in Release notes -
Conversational Agent Studio release notes - May 24, 2026
Date released: May 24, 2026 What's new Analytics tab in Studio A Conversational Agents dashboard is now available via the Conversational Agent Studio's Analytics tab, giving admins a single place to monitor agent performance and usage data ... -
Conversational Agent Studio release notes - June 14, 2026
Date released: June 14, 2026 What's new Knowledge tab - External sources & free text The Knowledge tab now supports additional knowledge sources, allowing admins to define what their agent knows using website URLs and free-form text. E... -
Conversational Agent Studio release notes - July 5, 2026
Date released: July 5, 2026 What's new Present media toggle A new toggle lets admins control whether their agent can present media like videos, images, tables, and personalized UI elements during live sessions. For complete details, see ...