New Articles

  1. Best practices for adding knowledge to your agent New

    The knowledge you add to your agentic avatar shapes every answer it gives, so how you add it matters.
  2. How agents build answers from their knowledge New

    Your agentic avatar uses its knowledge to answer questions: the media, web pages, and free text you add on the Knowledge tab in Agentic Avatar Studio.
  3. Content Hubs & LMS Extensions release notes - v5.188.x October 12, 2026 New

    Version: 5.188.x Date Released: October 12, 2026 We’ve updated a few product names. The following names will be used moving forward in documentation and release notes -  legacy Video Portal (aka KMS, MediaSpace) → ...
  4. Kaltura Virtual Events release notes - October 12, 2026 New

    Date Released: October 12,  2026 What's new? Manage event labels Admins can now manage event labels for the entire Kaltura Virtual Events account from a new Manage labels panel accessible via the Home tab.  Admins can: Create new lab...
  5. Manage event labels New

    About  Labels let you tag and organize events in your Kaltura Events account. With label management, account admins can keep one approved list of labels for the whole account. Admins can: See every label in the account an...
  6. Agentic Avatar Studio release notes - October 11, 2026 New

    Date released: October 11, 2026 What's new Agent Evaluation Until now, agent creators had no built-in way to assess whether an agent was ready for real users before publishing. Issues with the agent’s role, Playbook, or knowledge configurat...
  7. Perform an agent evaluation New

    About  An agent evaluation is an automated quality assurance tool in the Agentic Avatar Studio that validates your agent’s role, playbook, and knowledge base before you go live. By simulating realistic user conversations and testin...
  8. Eventplatformcore module

    About The Eventplatformcore module is the core module for Events. After you enable the module, all entitlements on your site work per group , instead of per user. Configure the module Go to your Configuration Man...
  9. Kaltura Virtual Events API

    The Events API lets you manage Kaltura Events programmatically.
  10. Custom Embed - User Guide

    About Administrators can allow certain users, groups or roles to copy and share custom embed codes . The following sections outline user capabilities.  This module is for both Content Hubs and legacy Video Portal users.  ...