About
The unconfirmedViewerRole is a restricted access role in Kaltura’s Video Portal and KAF. It is similar to the Viewer role but with additional limitations. Users with this role can view content but cannot edit, interact with, or manage content, users, or site settings.
This article outlines the specific actions that users with the unconfirmedViewerRole cannot perform.

Limitations of the Unconfirmed viewer role
Channel / Gallery interactions
Users with 'unconfirmedViewerRole' cannot:
- create, delete, or edit channels or galleries
- edit channel collections
- edit channel or gallery settings for example, Theming
- remove entries from galleries
- view restricted channels and galleries
- add, delete, or edit gallery / channel members
- set channel thumbnails
- subscribe or unsubscribe to channels
Content interactions
Users with 'unconfirmedViewerRole' cannot:
- upload media, create media, or add captions.
- edit entries
- edit, create, delete, or save playlists.
- be a media collaborator
- comment, like, or unlike media
- publish media
- download media if anonymous access is restricted
- search for users or groups
- access entry CTAs, for example, get surveys, get watched media
Personal features
Users with 'unconfirmedViewerRole' cannot:
- view or edit the user profile
- view My Channels
- use Watch List features
- use My History features
Moderation and reporting
Users with 'unconfirmedViewerRole' cannot:
- moderate pending entries
- moderate entries using the player’s moderation feature
- view user reports
- get async job statuses
Integrations and advanced Features
Users with 'unconfirmedViewerRole' cannot:
- interact with the Kaltura API if anonymous access is restricted.
- use Eloqua-related features
- launch Newrow rooms
- use Outlook integration
- get watchers' counts in Kwebcast
Event and chat features
Users with 'unconfirmedViewerRole' cannot:
- be a moderator in Chat and Collaboration, view chat transcripts, or participate in group chats
- edit event chats
- update registration information or unregister
- view leaderboards
Other limitations
Users with 'unconfirmedViewerRole' cannot:
- order REACH features
- get certificates, such as CPE