FAQ

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What time zones are used for scheduling events in the Kaltura Platform
Scheduling the time zone through API or Drop Folders The API always uses the Unix timestamp.  Note that Unix time is indicatedd in UTC. Bulk upload uses GMT with the format: YYYY-MM-DDThh:mm:ss (T is just the letter T) The KMC translates t...
Kaltura Management Console Frequently Asked Questions
[collapsed title="What is a Kaltura entry?"] A Kaltura Entry is a logical reference to your media asset. An entry encapsulates all physical media files generated during ingestion (source, “flavors” and thumbnails), standard...
Advertising, Ad Servers and Ad Networks FAQ
Overview of Advertising with Kaltura Kaltura’s monetization features contain a comprehensive set of advertising tools, pay-per–view, subscription models, and built-in reports that let you optimize your strategy based on viewer behavi...
How to remove tags?
To remove descriptive tags from your entry Select one or more entries and click the "Remove Tags" button on the Manage Tags drop-down menu at the bottom of the page. In the "Remove Tags" window that opens, select all the tags ...
Can Dropbox be used as the location for a remote drop folder in the KMC?
If you can access the Dropbox location using FTP or SFTP,  it can be used as a drop folder .
What are the character length limits on Kaltura metadata fields
Basic Metadata Fields The Kaltura backend enforces the following character limits on basic metadata fields: Custom-Metadata Fields For custom metadata fields, no matter if they are related to an entry, category, or user, the character length is...
How to use a drop folder?
The Kaltura Drop Folder is a paid for service that enables you to automate the ingestion of content into the Kaltura platform. The Drop Folder service constantly watches each drop folder for new content, and activates automatic ingestion of new cont...
How to change user settings in the KMC?
To change personal details Select the Settings tab and then select My User Settings.  Click on Edit to modify the information. For authentication purposes, you will need to provide your current password before being able to make any change...
Is there a limit to the number of assets per a Kaltura entry?
There's a limit of 500 assets per entry. Assets may include: Flavors (videos) Thumbnails Captions Attachments Currently, Kaltura does not offer version history controls for Kaltura entries. There is no SLA on recovering previous versions...
Can you host videos at your preferred location and link to Kaltura?
This use case is typically combined with transcoding performed on the publisher’s side, after which the output files are pushed directly to CDN hosting, or to a local intranet delivery source. In this case, Kaltura essentially only manages the...
Is there a way to publish content quickly?
A popular requirement for news websites and video publishers is to publish videos as quickly as possible. Kaltura allows you to control video asset readiness speed by allowing you to configure the ingestion process to your needs. By default, a vide...
What is browser based ingestion?
You can upload files from your computer, record a video with your webcam, or import from a selection of online repositories, or submit a bulk upload request via Kaltura formatted CSV/XML all from within the Kaltura Management Console.
How to ingest a media file bundled with metadata (CSV, XML, API)
To enable more advanced content ingestion options, the provided CSV/XML samples can be extended to include multiple/custom metadata items, account specific settings, update action and advanced content ingestion options (for example, ingestion of mul...
How to define and assign entry categories?
Categories are built in a tree-like hierarchy where each category can include multiple sub-categories. You can add, remove and edit categories from the Categories Tab. You can assign a media entry to a specific category from the Entries Tab. To ass...
How to manage assets and metadata
Metadata Actions You can manage assets and metadata through the: KMC UI - You can edit basic and custom metadata for a single asset, or apply a change of a few basic metadata fields to multiple selected assets. KMC Bulk upload (CSV/XML) – ...
What types of metadata can be used in the KMC?
Types of Metadata Kaltura supports three types of metadata for its media assets. Technical metadata (read only) – includes the technical attributes of the media file. For example, the file type, duration, file format. Basic metadata &ndash...
What is a Kaltura schema?
A schema is a model for describing the structure of information. Each data schema holds a list of customized fields. An XSD (XML Schema Definition) provides a way to describe and validate data in an XML environment.
What is a Kaltura entry?
A Kaltura Entry is a logical reference to your media asset. An entry encapsulates all physical media files generated during ingestion (source, “flavors” and thumbnails), standard and custom metadata, captions, scheduling settings, advert...
What are access control profiles?
Kaltura supports several publication restrictions allowing limited access to content when business requirements dictate it. These restrictions can be placed on the entry level but can also be streamlined to be set automatically or on demand, on a gr...
How to restrict content to specific countries
Geographic restrictions, similar to domain restrictions, allow you to define a “white list” or a “black list” of specific geographical locations, limiting or enabling playback attempts of content for users located in these lo...
How to restrict domains?
Kaltura’s Access Control mechanism provides the means to restrict content playback from specific domains. This is useful to prevent scraping of content from your website or re-sharing of content on other sites that are not yours. Domain restr...