Updated Articles

  1. Work with the Conversational Agents dashboard

    About  The Conversational Agents dashboard lets you filter agent analytics, review recent conversations, view conversation details, and export conversation data. This article explains how to access and work with the dash...
  2. Introduction to Conversational Agents analytics

    About  Conversational agent analytics help you understand how users interact with your agents and how agents respond. You can use this data to monitor usage, identify trends, review user feedback, and see which knowledge sources ...
  3. Agentic Avatar Studio

  4. Agentic Avatar Studio release notes - August 2026

    Date released: August 2026 What's new Agent insights added to Agentic Avatar Studio Admins now have full visibility into every conversation an agent has had - including full transcripts, interaction counts, and exportable sessio...
  5. Create a new agent in Agentic Avatar Studio

    You can create a new agent based on a preconfigured template, then customize it for your specific needs.
  6. Rich Media Content Management System

  7.  Manage content moderation in Rich Media CMS

    Kaltura's content moderation ensures a safe environment by reviewing and approving user-generated content before it becomes public.
  8. Moderation module

    Users can click on the flag icon, and then choose a reason for reporting the content.
  9. Enable content moderation in the player

    You can let viewers flag content directly from the player and define the reasons they can select.
  10. Move media to the Recycle bin in Content Hubs

    Kaltura's recycle bin allows you to delete entries with an option to restore them later.