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About Configuring an agent starts with defining who it is and how it should interact with users. This guide walks you through the process of setting up your agent's core profile via the Playbook tab - from describing its role and ...
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About
Enable screen sharing during live sessions. When enabled, end users can share their screen during a call and ask questions based on shared content.
Navigate to the Advanced tab
Click on the Advanced tab. ...
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About The Overview page displays the vital details of the agent. It offers a centralized place to manage and customize agent information, as well as the ability to interact with your agent in real-time. Get to know the Overview p...
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Last Updated: 07/01/2026
in Content Hubs Manage content You can replace the main media asset of an entry while keeping its metadata, entry ID, URL, and analytics.
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Last Updated: 06/30/2026
in Capture Getting started To set up Kaltura Capture you'll need the following.
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About
The Knowledge tab is where you control what your agent knows. You can 'teach' your agent using three types of sources: media files, website URLs, and free text.
Want your agent to reference your help center or p...
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Every organization has Webcasting administrators that are resposnsible for scheduling and managing Webcasting events. When you enable the liveSchedulingEnabled field, you should define the Webcasting Admininistrator(s). Each Webcasting Admin c...
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The KMS Webcast page, also known as the Kaltura Webcasting Events Portal, enables you to view the current, upcoming and recorded events, depending on the events the user is allowed to join. To add the page for the Webcast Events Portal in ...
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Introduction to Kaltura Webcasting Kaltura Webcasting is fully integrated with the user's Video Portal. It supports internal delivery, ingestion from different encoders and source types, archiving of webcasts to your VOD portal and enhanced inter...
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The Webcasting producer application stores the application logs. The logs may be found by clicking on control + option + d (Mac) or ctr + alt + d (Windows). An icon is then displayed at the top of the producer app Click on it to open t...