Kaltura displays meaningful error messages with details on why the said error occurred. Following is a list of possible player error messages:
There’s a problem with your network
Please check your network connection and try again.
Text stream error
Text stream error occurred.
Media stream error
One or more media streams have failed.
Play manifest error
Error processing the play manifest.
Cannot load stream
A streaming protocol error occurred.
Media unavailable
You don’t have permissions to view this media.
Media casting error
An error occurred while trying to cast, please try again.
VR experience error
The VR-360 plugin has encountered an error, please try again later.
Media is being processed
Media is processing, check back soon.
Geo location unavailable
This content is unavailable in your region.
Media unavailable
This media has been restricted. Please obtain relevant permissions to access content.
Following is an example error message - "There’s a problem with your network - Please check your network connection and try again."