Updated Articles

  1. Order translations (legacy) in Rich Media CMS Updated

    Translations provide a text version of the spoken language in a video, synced with the audio or video timing.
  2. Order captions (legacy) in Rich Media CMS Updated

    Order machine or professional captions for one or more media entries using REACH.
  3. Introduction to Content Lab Updated

    Looking for more information about this feature? Feel free to contact your Kaltura representative. About  Get more from your videos with Content Lab - Kaltura's central workspace for repurposing, enriching, and making your conte...
  4. Conversational Agents Dashboard - Agentic Avatar Studio

    About  Welcome to the Conversational  Agents Dashboard - your go-to place for understanding how your Kaltura conversational agents are performing. Whether you want a quick snapshot of today's activity or a deeper look at trends ...
  5. Real time agent interaction

    About Preview and interact with your agent in real time on the Overview tab! See your agent as it will appear to users and interact with it to test the experience. Simply open the Overview tab and you'll find real-time avatar on th...
  6. Manage the agent playbook

    About  Configuring an agent starts with defining who it is and how it should interact with users. This guide walks you through the process of setting up your agent's core profile via the Playbook tab - from describing its role and ...
  7. Manage the agent knowledge

    About  The Knowledge tab allows administrators to efficiently manage the agent’s knowledge base.  Quickly locate, filter, and delete media items; as well as upload new media items so you can keep the agent’s knowledge accurate, foc...
  8. Open agent site

    About Open a stand-alone media page for your agent and see your agent as it will appear to users. Interact with your agent to test the experience.  Please note - Usage in the agent site consumes interactions.  Open agent site ...
  9. Share an agent

    About Copy a direct link of your agent to share with others.  Share agent On the Overview page, click  Share agent .  The Share window displays. Click the copy button to the right of the URL.  ...
  10. Overview page for your agent

    About  The Overview page displays the vital details of the agent. It offers a centralized place to manage and customize agent information, as well as the ability to interact with your agent in real-time. Get to know the Overview p...