Updated Articles

  1. Logging into Events Updated

    After you are added as a user to a Kaltura Events account, you may use your appropriate credentials to login to Kaltura Events. This article will walk you through logging in via the application.
  2. Logging into Webinars Updated

    This article will walk you through logging into Kaltura Webinars.
  3. What are Agentic Avatars? New

    About Agentic Avatars help organizations better engage their employees, partners, customers, and prospects at scale. These photorealistic, conversational avatars hold real-time conversations, responding to inquiries and com...
  4. Real time agent interaction New

    About Interact with your agent in real time on the Overview tab! See your agent as it will appear to users and interact with it to test the experience. Simply open the Overview tab and you'll find real-time avatar on the right of...
  5. Manage the agent experience New

    About  This article explains how to customize the look, feel, and personality of your agent via the Experience tab. You'll learn how to configure key settings - including the agent's interaction type, appearance, and voice, as well...
  6. Manage the agent playbook New

    About  Configuring an agent starts with defining who it is and how it should interact with users. This guide walks you through the process of setting up your agent's core profile via the Playbook tab - from describing its role and ...
  7. Manage the agent knowledge New

    About  The Knowledge tab allows administrators to efficiently manage the agent’s knowledge base.  Quickly locate, filter, and delete media items; as well as upload new media items so you can keep the agent’s knowledge accurate, foc...
  8. Preview an agent New

    About Open a stand-alone media page for your agent and preview your agent as it will appear to users. Interact with your agent to test the experience.  Preview agent On the Overview page, click Open agent site .  The stand-a...
  9. Share an agent New

    About Copy a direct link of your agent to share with others.  Share agent On the Overview page, click  Share agent .  The Share window displays. Click the copy button to the right of the URL.  ...
  10. Overview page for your agent New

    About  The Overview page displays the vital details of the agent. It offers a centralized place to manage and customize agent information, as well as the ability to interact with your agent in real-time. Get to know the Overview p...