Updated Articles

  1. Kaltura video editor - v2 to v7 player upgrade

    The player used in the Kaltura video editor will be upgraded from the legacy v2 player to the v7 player.
  2. Overview page for your agent

    About  The Overview page displays the vital details of the agent. It offers a centralized place to manage and customize agent information, as well as the ability to interact with your agent in real-time. Get to know the Overview p...
  3. Manage the agent knowledge

    About  The Knowledge tab allows administrators to efficiently manage the agent’s knowledge base.  Quickly locate, filter, and delete media items; as well as upload new media items so you can keep the agent’s knowledge accurate, foc...
  4. Manage the agent playbook

    About  Configuring an agent starts with defining who it is and how it should interact with users. This guide walks you through the process of setting up your agent's core profile via the Playbook tab - from describing its role and ...
  5. Share an agent

    About Copy a direct link of your agent to share with others.  Share agent On the Overview page, click  Share agent .  The Share window displays. Click the copy button to the right of the URL.  ...
  6. Channel sessions tab in Content Hubs

    Once a scheduled session is published to a channel, it appears on the Sessions tab of the channel page.
  7. Channels module

    The Channels module is used to set up channels, configure roles and permissions for creating channels, and set the channel page display, sorting settings, and other configurations.
  8. AI Content Lab

  9. Introduction to Kaltura Genies

    Kaltura Genie is an intelligent, AI-driven knowledge tool designed to help users quickly find relevant, accurate information from their organization’s verified content.
  10. Set up SSO login and user roles in Content Hubs and legacy Video Portal

    You can connect your Content Hubs / legacy Video Portal to your organization’s login system using Single Sign-On (SSO).