-
Rule actions define what Automation Manager does with media entries that meet a rule’s criteria.
-
Rule criteria determine which media entries Automation Manager selects when a rule runs.
-
Automation Manager rules define how and when your media is processed.
-
Automation Manager provides reports and email notifications to help you track rule activity and understand what actions were performed on your media.
-
You can upload and manage alternative audio tracks for media that you own or have permission to edit.
-
You can enrich your videos by adding audio tracks manually.
-
You can configure how users interact with your agent and customize the look of your agent site.
-
You can choose the avatar and voice your agent uses when interacting with users.
-
About The Knowledge tab is where you control what your agent knows. You can teach your agent using three types of sources:
Media manager – View and manage uploaded videos, audio files, and documents.
Web sources – Add p...
-
You can define your agent's role, audience, opening phrase, and topics it shouldn't discuss in the Playbook tab.