Updated Articles

  1. Configure the agent title and interaction model

    Last Updated: 09/27/2026 in Conversational Rich Media Agents Agentic Avatars Create and manage agents
    Set the title displayed on your agent site and choose how users interact with your agent. You can offer avatar interactions, chat, or both.

  2. Define your agent's behavior

    Last Updated: 09/27/2026 in Conversational Rich Media Agents Agentic Avatars Create and manage agents
    You can define your agent's role, audience, opening phrase, and topics it shouldn't discuss in the Playbook tab.

  3. Add knowledge to your agent

    Last Updated: 09/27/2026 in Conversational Rich Media Agents Agentic Avatars Create and manage agents
    The Knowledge tab is where you control what your agent knows.

  4. Create a new agent in Agentic Avatar Studio

    Last Updated: 09/27/2026 in Conversational Rich Media Agents Agentic Avatars Create and manage agents
    You can create a new agent based on a preconfigured template, then customize it for your specific needs.

  5. Agentic Avatar Studio release notes - September 28 2026 New

    Last Updated: 09/27/2026 in Release notes Agentic Avatar Studio
    Date released: September 28, 2026 What's new Collect conversation insights with agent goals You can now define conversation insights for your agent from the Playbook tab. Insights tell your agent what information to gather naturally durin...

  6. Agentic Avatar Studio

    Last Updated: 09/27/2026 in Release notes

  7. Configure agent goals to collect insights New

    Last Updated: 09/27/2026 in Conversational Rich Media Agents Agentic Avatars Create and manage agents
    Your agent can collect specific information from users during conversations. You define what you want the agent to collect by configuring goals.

  8. Manage your agents in Agentic Avatar Studio

    Last Updated: 09/27/2026 in Conversational Rich Media Agents Agentic Avatars Create and manage agents
    You can view and manage your existing agents from the Agents tab in Agentic Avatar Studio. Open an agent to update its settings, or delete agents you no longer need.

  9. Extend a scheduled Lecture Capture recording

    Last Updated: 09/27/2026 in Lecture Capture Schedule and manage recordings
    Ten minutes before a scheduled session ends, Lecture Capture offers you the option to extend the recording in five-minute increments.

  10. Understand Lecture Capture scheduling conflicts

    Last Updated: 09/27/2026 in Lecture Capture Schedule and manage recordings
    Lecture Capture supports manual and scheduled recordings.