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About
The Knowledge tab is where you control what your agent knows. You can 'teach' your agent using three types of sources: media files, website URLs, and free text.
Want your agent to reference your help center or p...
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About The Custom Embed Code module enables Content Hubs/legacy Video Portal users to generate custom embed codes containing dynamic entry metadata such as title and description.
This module is available for both Content Hubs ...
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Last Updated: 06/23/2026
in Release notes
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Last Updated: 06/23/2026
in Release notes
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About The Custom Embed Code module enables Content Hubs/legacy Video Portal users to generate custom embed codes containing dynamic entry metadata such as title and description. The HTML template can have special placeholders that...
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Date released: June 2026 What's new Knowledge tab - External sources & free text The Knowledge tab now supports additional knowledge sources, allowing admins to define what their agent knows using website URLs and free-form text. Exter...
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About Welcome to the Conversational Agents Dashboard - your go-to place for understanding how your Kaltura conversational agents are performing. Whether you want a quick snapshot of today's activity or a deeper look at trends ...
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About Preview and interact with your agent in real time on the Overview tab! See your agent as it will appear to users and interact with it to test the experience. Simply open the Overview tab and you'll find real-time avatar on th...
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About Configuring an agent starts with defining who it is and how it should interact with users. This guide walks you through the process of setting up your agent's core profile via the Playbook tab - from describing its role and ...
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About Open a stand-alone media page for your agent and see your agent as it will appear to users. Interact with your agent to test the experience. Please note - Usage in the agent site consumes interactions. Open agent site ...