About
Adding chapters to your videos improves engagement and navigation. Viewers can effortlessly explore specific sections of the content that interest them the most.
In addition, viewers can utilize the transcript's search functionality to pinpoint relevant keywords or phrases and instantly access the corresponding video chapter.
The chapters are added as content metadata, just like creating chapters manually. Chapter cue points are added to the entry.
The instructions below show the Theming interface. If your site doesn't use Theming, see our Theming tour to learn more.
Order chaptering
- Open the media page for the desired video, then click the three dots below the player.
- From the menu options, select Reach captions & enrich.
The Reach captions & enrich window displays.
3. Complete the fields as follows:
- Feature - Select 'Chaptering'.
- Service type - Select 'Machine' or 'Professional'.
- Machine - leverages machine algorithms to produce output in faster turnaround time for cheaper price.
- Professional - leverages humans to produce a higher quality output.
- Turnaround time - (this option displays if 'Professional' is chosen) - Select the turnaround time. This is the maximum time it should take the vendor to return the job from the moment it is ordered.
- Source media language - Select the source media language from the drop-down menu (this is the spoken language in the video). The options in the menu are dependent on your REACH plan.
4. Click Order.
A confirmation message displays: Your request has been received. Your video will automatically be updated upon completion.
The chapters will be uploaded when completed.
You can set up automatic email notifications to be alerted when chapters are ready. This is configured by your administrator in the Reach module's notifiedUsers field.
User experience
While the video plays, chapter titles appear as segments in the scrubber bar as well as a title below the thumbnail preview. Chapters display in the panel on the right.
