About
Use the Accessibility tab to manage accessibility features for your media, including captions, extended and basic audio descriptions, and multi-language audio tracks.
This feature requires the following to be enabled:
- Captions module
- Theming module with the 'mediaedit' feature set to 'Yes'
Who can use this
- Media owners
- Co-editors (depending on permissions)
Access the Accessibility tab
- Select My Media from the user menu.
- Click the three dots to the right of the desired media and select Edit.
- In the left navigation, click the Accessibility tab to display the Accessibility page.
The My Media page displays.
Alternatively, you can access the edit page from the media page by clicking the three-dot menu and selecting Edit.
The edit page opens on the Details tab by default, with a left-hand navigation.
All edit actions apply immediately. There is no Save button on this page.
Available features depend on your site configuration. Some features are shown only if enabled for your site.
Order captions & enrich
Use this section to order professional captioning, translation, and audio description services.
Click Reach captions & enrich to open the ordering window.
The 'Reach captions & enrich' window opens.
All ordering, pricing, and tracking are managed through REACH.
To learn more about ordering specific services, see:
- Order captions in Content Hubs
- Order translations in Content Hubs
- Order audio description in Content Hubs
- Order extended audio description in Content Hubs
- Order dubbing in Content Hubs
- Order chaptering in Content Hubs
- Order alignment in Content Hubs
Completed caption and audio assets are automatically added to the relevant sections in the Accessibility tab.
Captions & Extended Audio Description (EAD)
Use this section to upload and manage text-based files for Closed Captions (CC) and Extended Audio Description (EAD), aligned with the media timeline.
You can:
- Create captions or EAD using the editor
- Upload caption files
- Set default tracks
- Control caption visibility in the player
- Edit or delete existing files
To learn how to upload and manage captions and EAD, see:
Audio tracks
Use this section to upload and manage alternative audio tracks, including dubbing or language tracks and recorded audio descriptions (AD). Uploaded tracks are automatically available to viewers through the player's audio selector.
You can:
- Upload recorded audio description tracks
- Upload dubbing or language tracks
- Download audio tracks
- Delete audio tracks
This feature requires the AudioTracks module to be enabled.
To learn more, see Upload and manage audio tracks in Content Hubs.
