Kaltura Meetings Troubleshooting & FAQ
- What roles and permissions can be preset or set during the live room?
- Can a Moderator Control Everything in a Virtual Classroom?
- How Many Hosts and Moderators Are Allowed in a Virtual Classroom?
- If I Launch a Room From a KMS Channel, Are the Channel Permissions Observed (i.e., Joining Channels to Which I Have Permissions)?
- Can I Block Guest Access to Virtual Classrooms?
- Can Participants Be Anonymous In the Participants Field?
- Why Can’t I Access the Classroom For Which I’ve Been Given Instructor Permissions?
- Is There a Slide Preview For Moderator?
- Who can launch a Live Room that is associated with a Channel?
- Can I Mute All Participants at Once?
- Refreshing the Page Causes Moderators to Lose Their Permissions
- Where Do the Virtual Classroom Roles Originate From?
- Where Are My Whiteboard Annotations or Drawings Saved?
- Can You Import/Export the Whiteboard's Information From the Breakout Rooms?
- What are the whiteboard capabilities?
- What is the difference between ‘add new board’ and ‘create board’?
- How can we change the default screen when initiating the room from the whiteboard to a video?
- Can we add images to the whiteboard?
- Can I Automatically Assign People To a Breakout Room?
- How Many Breakout Rooms Can Each Live Room Have?
- Can I Set Up Breakout Rooms In Advance and Pre-Assign People?
- Why Does the Timer in the Breakout Room Only Allow 10 Minute Increments?
- Is There a Way to Set a Custom Time Limit For Breakout Rooms?
- Can the Presenter Be In Multiple Rooms?
- Can I Bring Presentation Content Into the Breakout Rooms?
- You Are in a Breakout Room and a Student Enters the Main Room Late. Can You Be Alerted?
- Can I Schedule the Breakout Rooms (i.e., For the Teacher or a Conference That Has a Schedule)?
- Can you Rename the Breakout Rooms?
- How Long Can a User Stay in Breakout Rooms?
- Is Information in Breakout Rooms Saved for Future Use?
- Can an Instructor Enter a Breakout Room Ahead of Students and Prepare Work for Them?
- Can Breakout Rooms Be Recorded and Where Can I Find the Recordings?
- Can you Set a Different Breakout Time For Each Room?
- How many participants can be placed in breakout?
- Can I preload files into a breakout room?
- Can students see the file I broadcast into the room if all other permissions are turned off?
- Do students see the annotation bar if the "Annotations" permission is on?
- Can I change breakout room permissions while in breakout room mode?
- Can participants mute each other in breakout rooms?
- Can a participant or guest be made a moderator in a breakout room?
- If Chat is turned off, can the students see messages I broadcast into the room?
- When a guest records in a breakout room, where does it go?
- Is there a mobile app for Kaltura Virtual Classroom?
- How can I start using the Kaltura Video Conferencing app?
- What is the Kaltura Video Conferencing native mobile app?
- Is Kaltura Meeting supported in KMS Go?
- What is the difference between the Kaltura Video Conferencing app and the KMS Go app?
- How do I join session using the Kaltura Video Conferencing app with my SSO user credentials?
- Is Virtual Classroom Supported on KMS Go?
- Are iOS and Android tablets supported for the Kaltura Video Conferencing app?
- How can Virtual Classroom, Meetings, and Webinar customers start using the Kaltura Video Conferencing app?
- Is There a Dial-In Option To the Room?
- Is the Kaltura Video Conferencing app available in KAF/KMS?
- Can I prevent users from using the Kaltura Video Conferencing app?
- Which functionalities does the Kaltura Video Conferencing app include?
- I Have a Really Bad Mobile Connection. What Can I Do?
- Can I make the chat bigger or pop out?
- Is There a Separate Chat For Moderator Only?
- Can I Turn Off Features (Participant List/Chat/Notes) By a Default Profile?
- Are Chats Saved For a Virtual Classroom Session?
- Can I Hide Participant List Attendees?
- What Are Notes?
- Are the Meeting Notes For the Virtual Classroom Saved?
- Can a Participant Indicate When He/She Is Asking a Question To the Host?
- What is Attention % and Browser Focus?
- What Data is Collected Through the Kaltura Meetings Logs?
- What Branding Options Are Available in Virtual Classrooms?
- What Are the Options To Engage With the Teacher Inside the Room?
- Can People Who Were Previously in Meetings With Me Use the Same Link To Join Meetings Happening Later ‘By Chance’?
- Can I Password-Protect the Room for Guest Attendees?
- How Can I Send Logs & Receive Technical Support In Kaltura Meetings?
- Kaltura Meetings - Who Should Send Support Logs?
- What Technology In the Virtual Classroom Is Used For Video Conferencing?
- Can I Reset a Room or Clean It Up?
- How Do I Launch a Classroom in KMS?
- Is Kaltura's Virtual Classroom Localized?
- How Many Seats Per Class or Meeting Does a Virtual Classroom Support?
- Is the Virtual Classroom GDPR Compliant?
- Do Virtual Classrooms Integrate with LMSs?
- Is There a Session Timeout After the Instructor Leaves a Room, Before Users Are Given the "Instructor Offline" Message?
- How can I change my profile picture?
- How to Clear Cookies in Kaltura Meetings
- Is there a Timeout for Inactivity in a Meetings Room?
