Where Do the Virtual Classroom Roles Originate From?

04/19/2020Lior Bukshpan
The Live Room user permissions are based on the ‘kms Contextual Role’ which is related to the Media Gallery permission. If a user it set to Manager or Moderator, they will be Hosts inside the Live Room.  In your LMS, this role is li...

Refreshing the Page Causes Moderators to Lose Their Permissions

04/12/2020Tal Binder
Room owners always retain their status after a page refresh. However, moderators in the session will lose their permissions after they refresh their page. If the room owner loses host functionality, they should submit a support ticket from the room...

Can Participants Be Anonymous In the Participants Field?

04/02/2020Lior Bukshpan
Yes. A participant that joins as a guest may enter whatever name they want.  Room moderators can also disable the participant list from view.    ...

Can I Mute All Participants at Once?

04/02/2020Lior Bukshpan
Yes. There is an option to Mute All as shown below. 

Who can launch a Live Room that is associated with a Channel?

04/02/2020Lior Bukshpan
A Live Room that is associated to a channel may be launched by the channel owner/manager/moderator. The user that launches the live room becomes the room host and has an instructor view inside the room. Only after the room session is initiated by th...

Can I Block Guest Access to Virtual Classrooms?

04/02/2020Lior Bukshpan
You can enable the  Lock  The  Door  feature to ensure unwanted guests can’t enter your live room.    ...

Is There a Slide Preview For Moderator?

04/02/2020Lior Bukshpan
There is no slide preview for a moderator. 

If I Launch a Room From a KMS Channel, Are the Channel Permissions Observed (i.e., Joining Channels to Which I Have Permissions)?

04/02/2020Lior Bukshpan
Yes. Currently the room is available via direct link and can be made available to all participants outside of  KMS . Note, however, that access to rooms will be under the  KMS  Admin Configuration page. ...

How Many Hosts and Moderators Are Allowed in a Virtual Classroom?

04/02/2020Lior Bukshpan
There can only be one host for a room, the room owner. However, any participant in the session can be set as a temporary moderator.  The number of moderators is unlimited. ...

Can a Moderator Control Everything in a Virtual Classroom?

04/02/2020Lior Bukshpan
Moderators can be given all the permissions the instructor has in the live room, and each room can be assigned multiple moderators. This can be set inside the room, as shown under the participant's name below. Note: Moderators cannot give/rev...