Legacy notice
This article documents the legacy KME room. For our next-generation virtual classroom and collaborative meeting solution, please visit the Kaltura Room documentation.
First, make sure you are logged in to your Kaltura account with the correct email address. Try logging out and logging back in.
If this does not resolve the issue, confirm with your system administrator that you are, indeed, set as instructor for that particular class and that he/she registered you with the correct email address.