Updated Articles

  1. Manage the agent knowledge Updated

    About  The Knowledge tab is where you control what your agent knows. You can 'teach' your agent using three types of sources: media files, website URLs, and free text. Want your agent to reference your help center or p...
  2. Agentic Avatar Studio release notes - June 2026 Updated

    Date released: June 2026 What's new Knowledge tab - External sources & free text The Knowledge tab now supports additional knowledge sources, allowing admins to define what their agent knows using website URLs and free-form text. Exter...
  3. Order translations (legacy) in Rich Media CMS Updated

    Translations provide a text version of the spoken language in a video, synced with the audio or video timing.
  4. Order captions (legacy) in Rich Media CMS Updated

    Order machine or professional captions for one or more media entries using REACH.
  5. Introduction to Content Lab Updated

    Looking for more information about this feature? Feel free to contact your Kaltura representative. About  Get more from your videos with Content Lab - Kaltura's central workspace for repurposing, enriching, and making your conte...
  6. Updating Pay per use jobs and tasks

    In this article we provide examples of calls and responses relative to Pay per use (PPU) jobs in Reach integration flows. Retrieving a job Retrieving a pay per use job Example of a response after requesting a pay per use job using...
  7. Custom Embed Code - User Guide New

    About The Custom Embed Code module enables Content Hubs/legacy Video Portal users to generate custom embed codes containing dynamic entry metadata such as title and description. This module is available for both Content Hubs ...
  8. Agentic Avatar Studio

  9. Avatar Videos

  10. Custom Embed Code - Admin Guide New

    About The Custom Embed Code module enables Content Hubs/legacy Video Portal users to generate custom embed codes containing dynamic entry metadata such as title and description. The HTML template can have special placeholders that...