Updated Articles

  1. Order extended audio description (EAD) in Rich Media CMS with Content Lab

    Last Updated: 11/11/2026 in Rich Media Content Management System (CMS) REACH captions and enrichment
    Extended audio description (EAD) is a text-based track rendered in real time using your browser's speech synthesis engine by pausing the video when necessary.

  2. Order VOD audio description (AD) in Rich Media CMS with Content Lab

    Last Updated: 11/11/2026 in Rich Media Content Management System (CMS) REACH captions and enrichment
    This article explains how to order audio description (AD) for a VOD entry in the Rich Media CMS.

  3. Order VOD captions in Rich Media CMS with Content Lab

    Last Updated: 11/11/2026 in Rich Media Content Management System (CMS) REACH captions and enrichment
    About Order Machine-generated, Professional, or Auto-select service type captions for VOD content using REACH  and Content Lab. Captions are provided in the same language as the media. If you need translated captions or s...

  4. Order VOD translations in Rich Media CMS with Content Lab

    Last Updated: 11/11/2026 in Rich Media Content Management System (CMS) REACH captions and enrichment
    About Translations convert the spoken language in a media entry into another language and appear as subtitles. Viewers can read the translated subtitles in their preferred language while the original audio remains unchanged. ...

  5. Log in with two-factor authentication

    Last Updated: 11/11/2026 in Rich Media Content Management System (CMS) Getting started
    This article is for customers who have accounts enabled with 2-Factor Authentication (2FA).

  6. Kaltura Customer Care Portal user guide

    Last Updated: 11/11/2026 in Rich Media Content Management System (CMS) Getting started
    The Kaltura Customer Care Portal is where your organization opens and tracks technical support cases with Kaltura Customer Care.

  7. Manage Public Q&A during a live session

    Last Updated: 11/10/2026 in Live session management tools For moderators Manage chat and Q&A
    Moderators can use Public Q&A to review and respond to participant questions, manage conversations, and mark replies as correct during a session.

  8. Conversational Agent Studio

    Last Updated: 11/10/2026 in Release notes

  9. Chatandcollaboration module for Events

    Last Updated: 11/10/2026 in Configuration Management console Modules Custom / core Event modules
    The Chatandcollaboration module adds chat, collaboration, and other interaction tools to your event site, so attendees can take part in your events.

  10. Chatandcollaboration module for Content Hubs

    Last Updated: 11/10/2026 in Configuration Management console Modules Custom and core modules
    The Chatandcollaboration module adds engagement tools to your site, such as comments, chat, and other interactive features, so viewers can interact with your content and with each other.
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