Popular Articles

  1. How do I make sure I unpacked the plugin correctly?

    Last Updated: 08/06/2020 in Kaltura Integrations Content Management Systems Kaltura Video Extension for WordPress FAQ
    Make sure you follow the instructions specified in the readme file, and that you see the following directories (in addition to all other related directories): wp-content/plugins/all-in-one-video-pack/admin wp-content/plugins/all-in-one-video-pack/...

  2. I can't complete the registration process. What am I doing wrong?

    Last Updated: 08/06/2020 in Kaltura Integrations Content Management Systems Kaltura Video Extension for WordPress FAQ
    Make sure you have your blog's name set through WordPress. It is a read only field in the plugin's settings page. If the blog's name is not set through WordPress, the registration process cannot be completed.

  3. Can I keep the previous embeds, and only use the new Kaltura BSE workflow for upload?

    Last Updated: 10/19/2020 in LMS Video Kaltura LMS integration for Brightspace by D2L FAQ
    Yes, you can. Install the new Kaltura BSE workflow, and then turn off the button in the Insert Stuff.  To keep previous embeds, and only use the new Kaltura BSE workflow Login as admin, navigate to the ‘Admin Tools’ gear, and click on the ‘Role...

  4. How can I add an image background to a hotspot?

    Last Updated: 05/04/2025 in Interactive Video Paths FAQ
    You can customize a hotspot by adding a background image using CSS. This is a great way to make your hotspot more eye-catching and visually connected to your video content. To add an image background to a hotspot: Open the video in the hotspo...

  5. Is the Virtual Classroom GDPR Compliant?

    Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ General
    Yes. The Kaltura Virtual Classroom is part of the Privacy Shield - both the EU and Swiss frameworks.

  6. Can I Turn Off Features (Participant List/Chat/Notes) By a Default Profile?

    Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ Participants, Notes & Chat
    Yes. Those tools may be hidden via API. For more information, please contact your Kaltura representative.

  7. Embed Kaltura media in Sakai

    Last Updated: 06/13/2025 in LMS Video Kaltura LMS integration for Sakai Browse, search & embed
    The Browse, search and embed (BSE) tool lets you easily search through My Media, Media Gallery, Shared Repository, and playlists, then embed media directly in rich-text areas like Announcements, Forums, and Assignments - no training required.

  8. How to Clear Cookies in Kaltura Meetings

    Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ General
    Common Issues Solved by Clearing Cookies Having trouble with permissions Seeing "access restricted," when trying to join. Seeing a "Guest" sign in when trying to join asking me to enter my name and email. Signed in to Newrow.com or smart....

  9. Upload and manage captions in Moodle

    Last Updated: 06/12/2025 in LMS Video Kaltura LMS integration for Moodle Manage media

  10. Delete media in Sakai

    Last Updated: 06/12/2025 in LMS Video Kaltura LMS integration for Sakai Manage Media
    This article describes how to delete an entry.
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