New Articles

  1. Manage guest access to your session via the Participants tab New

    About From the Participants tab, moderators can provide access to a session to external users. Guests don’t need a Kaltura account. They enter their name and email on a dedicated entry page and can then join the session. Particip...
  2. Agentic Avatar Studio release notes - May 2026 New

    Date released: May, 2026 What's new Agentic Avatar Studio We’re excited to announce the launch of Agentic Avatar Studio! Agentic Avatar Studio is a management environment where admins can create, configure, and manage Agentic Avatars. Bui...
  3. Real time agent interaction New

    About Interact with your agent in real time on the Overview tab! See your agent as it will appear to users and interact with it to test the experience. Simply open the Overview tab and you'll find real-time avatar on the right of...
  4. Preview an agent New

    About Open a stand-alone media page for your agent and preview your agent as it will appear to users. Interact with your agent to test the experience.  Preview agent On the Overview page, click Open agent site .  The stand-a...
  5. Manage the agent experience New

    About  This article explains how to customize the look, feel, and personality of your agent via the Experience tab. You'll learn how to configure key settings - including the agent's interaction type, appearance, and voice, as well...
  6. Manage the agent playbook New

    About  Configuring an agent starts with defining who it is and how it should interact with users. This guide walks you through the process of setting up your agent's core profile via the Playbook tab - from describing its role and ...
  7. Manage the agent knowledge New

    About  The Knowledge tab allows administrators to efficiently manage the agent’s knowledge base.  Quickly locate, filter, and delete media items; as well as upload new media items so you can keep the agent’s knowledge accurate, foc...
  8. Share an agent New

    About Copy a direct link of your agent to share with others.  Share agent On the Overview page, click  Share agent .  The Share window displays. Click the copy button to the right of the URL.  ...
  9. Overview page for your agent New

    About  The Overview page displays the vital details of the agent. It offers a centralized place to manage and customize agent information, as well as the ability to interact with your agent in real-time. Get to know the Overview p...
  10. Create a new agent New

    About You can create a new agent based on a preconfigured template, then customize it for your specific needs.  Create the agent Click to choose a preconfigured template. In our example, we have three preconfigure...