Moderate channel content - Theming


About

You can review and approve or reject media before it becomes visible in your channel from the Content moderation tab.

This tab is available when content moderation is enabled and shows media that’s pending approval.

To learn more about channel permissions, check out our article Understanding channel roles and permissions.

Access the Content moderation page

  1. Go to the desired channel page. You can do this by selecting My Channels from the user menu.
  2. The My Channels page displays.

  3. Under the desired channel, click Go to channel.
  4. The channel page displays.

From a channel notification (moderators & owners)

If there is pending media, a notification displays under the channel header: [x] items pending approval. View list.

Click the link under the channel header to navigate to moderation page.

From the channel edit experience (owners only)

  1. Click the Actions menu at the far right and select Manage content.
  2. The 'Manage content' page opens.

  3. In the left navigation panel, click Content moderation.

The 'Content Moderation' page opens and displays all media pending moderation, organized in a card format for easy review.

Filter pending content

Use filters to narrow the moderation list and focus on the content you want to review. Filters are especially useful when moderating large volumes of media.

To apply filters:

  1. Click Filters.
  2. Select one or more filter options.
  3. The moderation list updates automatically based on your selection.

The available filters depend on how your site is configured. They are configured by your administrator in the Search module

Review media before approving or rejecting

To review media in detail before making a moderation decision, open it in the Explore panel by clicking the Explore link.

When reviewing videos in the Explore panel, the video player will load automatically. You can approve or reject the content while remaining on the same page.

The Explore panel displays the following information:

  • Media thumbnail
  • Video preview, mute / unmute, play / pause (for VOD entries)
  • Approve / Reject buttons
  • Media name
  • Name of publisher
  • Creation date
  • Media type
  • Number of plays (or 'views' for images)
  • Media description
  • Tags - clicking a tag will navigate the user to the relevant category / channel
  • Scheduled sessions - schedule is shown

To see where the media is already published, click the Published icon in the status line. This helps you understand how approving or rejecting the media may affect other locations.

Search moderated content

Use the search function to quickly find specific media in the moderation list, especially when reviewing large volumes of content.

To search, type a keyword into the search field and press 'enter'. If no results are found, a message displays indicating no matches.

Approve or reject media

For each media item, you can take action directly from the list or from the 'Explore' panel.

  • Click Approve (green) to publish the media. Approved content will be added to the channel immediately. 
  • If enabled by the admin, a confirmation box will appear after clicking approve or reject, asking for final confirmation before the action is taken: Are you sure you want to reject/approve [media title]?
  • Click Reject (red) to prevent the media from being added to the channel.

After approving or rejecting media, a confirmation message displays: Media was [approved/rejected].

Bulk approve or reject media

You can approve or reject multiple media items at the same time.

To perform bulk moderation:

  1. Select one or more media items using the checkboxes.
  2. Click Approve or Reject at the top of the page.
  3. A confirmation message displays: Are you sure you want to approve [number] media?

  4. Click Approve.

After bulk moderation, a success message confirms: [number] media approved & [number] media rejected.

Approved and rejected content will be removed from the moderation page. If multiple pages are present, content cards will reload automatically.

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