About
Channel owners can enable Genie in their channels to let users ask questions and discover content based on that channel’s media.
Channel owners can turn Genie on or off, depending on how the administrator has configured it.
If Agentic Avatars are enabled for your Genie configuration, users can also start a live avatar conversation within the channel’s Genie experience.
To enable Agentic Avatars for your Genie configuration, contact your Kaltura representative.
The instructions below are for non-Theming users. If you have Theming enabled, please refer to our article Add Genie to specific channels - Theming.
Enable Genie in a channel
- From the user menu, select My Channels.
- Find the channel you want to add Genie to and click the pencil icon.
- Click the Genie tab.
- Check the Enable box then click Submit (it may already be enabled by default, depending on your admin’s setup).
The My Channels page displays.
The tab appears only if your admin has made Genie available to channel owners.
The 'Ask Anything' tab displays on the channel page.
If Agentic Avatars are enabled for your Genie configuration, users will also see the option to start a live avatar conversation within this channel-specific Genie experience.
