Updated Articles
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Can You Import/Export the Whiteboard's Information From the Breakout Rooms?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ WhiteboardYes, you can import/export the Whiteboard's information or take screenshots of the Whiteboard and then add them to your Files. Exporting/Saving Whiteboards You can save individual whiteboards to your desktop. 1. Click the 3 dot dropdown ... -
Where Are My Whiteboard Annotations or Drawings Saved?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ WhiteboardThe "feeling" of a recurring class stays the same, as long as you use the original link. In other words, all of your whiteboards and drawings are saved inside the Virtual Classroom. ... -
Where Do the Virtual Classroom Roles Originate From?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ PermissionsThe Live Room user permissions are based on the ‘kms Contextual Role’ which is related to the Media Gallery permission. If a user it set to Manager or Moderator, they will be Hosts inside the Live Room. In your LMS, this role is linked to the u... -
Refreshing the Page Causes Moderators to Lose Their Permissions
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ PermissionsRoom owners always retain their status after a page refresh. However, moderators in the session will lose their permissions after they refresh their page. If the room owner loses host functionality, they should submit a support ticket from the ... -
Can I Mute All Participants at Once?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ PermissionsYes. There is an option to Mute All as shown below. -
Who can launch a Live Room that is associated with a Channel?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ PermissionsA Live Room that is associated to a channel may be launched by the channel owner/manager/moderator. The user that launches the live room becomes the room host and has an instructor view inside the room. Only after the room session is initiated b... -
Is There a Slide Preview For Moderator?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ PermissionsThere is no slide preview for a moderator. -
Why Can’t I Access the Classroom For Which I’ve Been Given Instructor Permissions?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ PermissionsFirst, make sure you are logged in to your Kaltura account with the correct email address. Try logging out and logging back in. If this does not resolve the issue, confirm with your system administrator that you are, indeed, set as instr... -
Can Participants Be Anonymous In the Participants Field?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ PermissionsYes. A participant that joins as a guest may enter whatever name they want. Room moderators can also disable the participant list from view. ... -
Can I Block Guest Access to Virtual Classrooms?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ PermissionsYou can enable the Lock The Door feature to ensure unwanted guests can’t enter your live room. ...
