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This guide walks you through the steps to download and install Kaltura Capture on Mac operating system. You can also watch the video for a step-by-step tutorial. For instructions on installing Capture for Windows, visit our article Install Kaltura Capture for Windows.

Download

1. Log into your KMS or KAF application.

   Non-Theming users

   If you don't have Theming enabled, choose Kaltura Capture from the +Add New menu.

   

   You are redirected to a download page.

   

   Theming users

   If Theming is enabled, select Capture from the +Create menu.

   

   You are redirected to a download page.

   

2. On the download page, click Download for Mac.
   A .dmg file downloads

Install

1. After the .dmg file downloads, double-click the file to open it.
   The following window displays:

   

2. In that window, click and drag the Kaltura Capture icon to the Applications folder.

   

Enable privacy settings

You need to allow Kaltura Capture access to your screen, camera and microphone in your Mac's settings so it can record video and audio. This step ensures that the app functions correctly and that your recordings include both video and audio.

To change these settings, choose Apple menu  > System Settings > click Security & Privacy in the sidebar (you may need to scroll down.), then click Privacy.

Screen recording permissions

1. Close Kaltura Capture.
2. Go to System Preferences.
3. Click on Security & Privacy.

   

4. Click the Privacy tab at the top.
5. In the left-hand column, click on Screen Recording.
6. In the right column, check the box next to Kaltura Capture app to grant access to Screen Recording.

   

7.  You might need to click the lock in the bottom left to allow editing. 
8. Restart the application after changes are done to take effect.

Camera permissions

1. Go to System Preferences.
2. Click the icon labeled Security & Privacy.
3. Click the Privacy tab at the top.
4. In the left-hand column, click on Camera to manage app permissions.
5. In the right column, check the box next to Kaltura Capture app to grant access to the camera.
6. Restart the application after changes are done to take effect.

Microphone permissions

1. Select System Preferences.
2. Click the icon labeled Security & Privacy.
3. Click the Privacy tab at the top.
4. In the left-hand column, click on Microphone to manage app permissions.
5. Tick the box next to Kaltura Capture app to grant access to the microphone.
6. Restart the application after changes are done to take effect.

Screen errors

  When attempting to start or stop your Kaltura Capture recording, you might encounter one of the following screen errors. This issue is often caused by the Kaltura Capture application not having permission to record your screen, camera, or audio:

• "Failed to start recording. Please try again."
• "Failed to stop recording. Please try again."
• "Failed to load secondary device. Please restart the application."
• "Failed to load audio device. Please restart the application."