How to Enable the Kaltura Capture Security Setting on MAC OSX

This article describes how to enable the Kaltura Capture security setting on MAC OSX.

Symptoms: 

  • The screen error "Failed to stop recording. Please try again." is displayed when attempting to stop the recording.

Cause:

  • Kaltura Capture is not allowed to record the content of your screen.

Solution:

Enable the security setting on MAC OSX using the following steps:

  1. Close Kaltura Capture.
  2. Go to 'System Preferences'.
  3. Click on Security & Privacy.
    4. Go to 'Screen Recording' and check the box next to 'KalturaCapture' .


If you attempt to enable the security setting on MAC OSX while Kaltura Capture is still open, a pop-up window displays instructing you to close the application for the changes to take effect.


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