Install Kaltura Capture for Windows

About

This guide walks you through downloading and installing Kaltura’s desktop recording app, Capture, on Windows. For a step-by-step walkthrough, you can also check out the video tutorial. 

Download

Non-Theming users

1. Log into your video portal.
2. Go to the +Add New menu and select Kaltura Capture.



You are redirected to a download page.



3. On the download page, click Download for Windows.



A progress bar displays.



The graphic above demonstrates the Kaltura Capture version 4.3.18. However, you might have a different version.

When the download is completed, you will see a file called KalturaCapture in your downloads folder.

Theming users

1. If Theming has been enabled on your video portal, go to the +Create menu and select Capture.



You are redirected to a download page.



2. On the download page, click Download for Windows.



A progress bar displays.



The graphic above demonstrates the Kaltura Capture version 4.3.18. However, you might have a different version.

When the download is completed, you will see a file called KalturaCapture in your downloads folder.

Install

1. In your downloads folder, find the KalturaCapture file and click Open File.
   The Welcome to the Kaltura Capture Setup Wizard screen displays.

   

2. Click Next.
   The Installation Settings screen displays.



You can change the recordings folder to a more accessible location for easier access or deletion of files. To do this, remove the path information after your username in the Recordings Folder field and enter the new location, such as "desktop".



3. Click Next.
   The Ready to install Kaltura Capture screen displays

   

4. Click Install to begin the installation.
   A progress bar displays.

   

   When the installation is completed, you will see this screen.

   

5. Click Finish.

Error messages

If you see any of the following error messages when trying to start or stop a recording, ensure that Capture has permission to access your screen, camera, or audio. After adjusting permissions, restart your computer and try again.

• Failed to start recording. Please try again.
• Failed to stop recording. Please try again.
• Failed to load secondary device. Please restart the application.
• Failed to load audio device. Please restart the application.
• Failed to close recording file.