Annoto - User Guide

Overview

Annoto is an in-video collaboration and engagement solution that turns your video content consumption from passive individual watching to active, social and collaborative experience.  Annoto integrates with Kaltura as a plugin on top of the existing video player. It provides innovative UX for threaded discussions and call to action interactions during the video, increasing user engagement and collaboration.

The comprehensive analytics provide powerful insights that enable a 360° view on training and learning in real-time, facilitate dramatic improvements to content, communications, and measurable outcomes.

Annoto and Kaltura have partnered to enable organizations to unleash in-video collaboration and insights in one click.

The Annoto module adds the Annoto insights solution to Mediaspace.

Enable/Disable Annoto in Mediapace              

The Annoto in-video collaboration and insights solution can be configured and enabled on the following:

  • On you entire MediaSpace instance
  • On a specific channel
  • On a specific media

Enable Annoto in a Channel

  1. Go to the Channel Actions menu.
  2. In the Details tab in the Options section, select Enable Annoto in channel. 

This option is available only if activationEditAllowed is set to Yes and the user is authorized to activate/deactivate Annoto For additional information see the Annoto - Administrator Guide.

Disable Annoto on Specific Media 

After you enable Annoto on your entire MediaSpace instance or for a specific channel, you can disable Annoto per media.

To disable Annoto for a specific media entry

  1. Select the video that you want to disable Annoto for.
  2. Click on Actions menu, and then Edit.
  3. Under Options Tab, check the “Disable Annoto for this media.”

This option is available only if activationEditAllowed is set to Yes and the user is authorized to activate/deactivate Annoto (for more details, please refer to Annoto - Administrator Guide.

The following table summarizes the different configuration options:

activateBydefault

activationEditAllowed

Disable Annoto for this Media

Enable Annoto in Channel

Results

No

No

-

-

Annoto plugin will not be displayed.

No

Yes

checked

*

Annoto plugin will not be displayed.

No

Yes

unchecked

checked

Annoto plugin will be displayed in the category context.

No

Yes

unchecked

unchecked

Annoto plugin will not be displayed in this category context and without context.

Yes

no

-

-

Annoto plugin will be displayed.

Yes

Yes

checked

*

Annoto plugin will not be displayed.

Yes

Yes

unchecked

checked

Annoto plugin will be displayed in category context and without context

Yes

Yes

unchecked

unchecked

Annoto plugin will not be displayed in the category context. Without context, it will be displayed.

(*) the value has no influence on the result.
(-) not applicable/hidden.

Select activateBydefault from the Annoto module admin panel, to enable Annoto on the entire MediaSpace.

After Annoto is enabled, the following is displayed:

Annoto Insights Dashboard

The Annoto Insights Dashboard provides comprehensive analytics and insights about the users and their interactions, giving a view on how and when users interact with the video content and with each other.

To access Annoto Insights dashboard

  1. Go to the Channel Actions menu.
  2. Click on Annoto Analytics.

    The Annoto Insights Dashboard is displayed.

Additonal Kaltura Product Support

Annoto provides its in-video collaboration solution for Live video and VOD across the different Kaltura products.

KAF Module

Annoto supports the KAF Module integration. All the settings that are available for KMS are also supported for the KAF Integration.

Kaltura Webcasting

Annoto supports Kaltura Webcasting and provides a unique capability of continuing user discussions and personal notes that were made during live video streams, on VOD, keeping each comment in sync with the video. Annoto provides analytics and insights on the user's activities during the live session and afterwards in the VOD.

Now Kaltura Webcasting users can collaborate and take notes during live streaming and then continue on the recorded content, and all the analytics will be available through the Annoto dashboard (Also integrated as part of Kaltura).

KMC Player Plugin

Annoto can be added as a player plugin in KMC.

Limitation

The Annoto and Kaltura users Single Sign-on integration, does not work in content that was embedded outside of KMS.

Troubleshooting

Symptom

Resolution

After enabling the Module and entering the apiKey, the ssoSecret and enabling Annoto on the media, Annoto is still not displaying.

Need to verify that the client does not have an alias domain, instead of the traditional partner_id.mediaspace.com domain, as the apiKey and ssoSecret that Annoto provides are generated based on the domain

Verify that the apiKey and ssoSecret are not switched by mistake.

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