About

Channel owners can enable Genie in their channels to let users ask questions and discover content based on that channel’s media. They can turn Genie on or off, depending on how the admin has configured it.

Enable Genie in a channel

1. From the user menu, select My Channels.



The My Channels page displays.



2. Find the channel you want to add Genie to and either click Go to channel button or the media thumbnail.



The channel page opens.



3. At the far right, open the Actions menu and select Configure.



The channel edit page opens on the Details tab by default.



4. Click the Genie tab.

The tab appears only if your admin has made Genie available to channel owners.



5. Check the Enable box then click Submit (it may already be enabled by default, depending on your admin’s setup).

Set Genie's display

1. Click the Advanced settings tab.



2. Scroll down to Channel layout.



3. In the Channel layout section, choose Tabs or Vertical. 

When the channel uses Tabs layout, an 'Ask anything' tab displays on the channel page:

Tabs layout

When a user asks Genie a question, the results are presented in the context of that channel:



When the channel uses Vertical layout, a Genie section appears on the channel page. The section includes a short description with an Ask Anything button:

Vertical layout

When a user clicks the button, the dedicated channel Genie page opens:



4. Next, scroll down to Sections, and check the box next to Genie to display the 'Ask anything' experience on the channel page.
5. (Optional) In the Default tab settings, check the box next to Genie so that visitors land on the 'Ask Anything' tab when they open the channel.



6. Click Save.