About

Channel owners can enable Genie in their channels to let users ask questions and discover content based on that channel’s media.

Channel owners can turn Genie on or off, depending on how the administrator has configured it.

If Agentic Avatars are enabled for your Genie configuration, users can also start a live avatar conversation within the channel’s Genie experience.

Enable Genie in a channel

1. From the user menu, select My Channels.



The My Channels page displays.



2. Find the channel you want to add Genie to and either click Go to channel button or the media thumbnail.



The channel page opens.



3. At the far right, open the Actions menu and select Configure.



The channel edit page opens on the Details tab by default.



4. Click the Settings & layout tab.



5. Scroll down and toggle on Genie (it may already be enabled by default, depending on your admin’s setup).

Display Genie in the channel

1. In the Visible sections area, select the Genie checkbox.



2. (Optional) In the Default section dropdown, select Genie to open the channel on the Genie experience by default.



3. Click Save.

Choose how Genie appears

Genie displays differently depending on the option you choose in the channel layout area.

Tabs layout

When Tabs layout is selected, an 'Ask anything' tab displays on the channel page.

If Agentic Avatars are enabled, users can also start a live avatar conversation from this tab.

When a user asks Genie a question, the results are presented in the context of that channel:

Vertical layout

When Vertical layout is selected, a Genie section appears on the channel page. The section includes a short description with an Ask Anything button.

Clicking the button opens the dedicated Genie page for that channel.

If Agentic Avatars are enabled, users can start an avatar conversation from this page.