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The first time you open Express Capture, your browser will ask for permission to use your camera and microphone. Click Allow (or whatever your browser prompts).
Example of the camera/microphone permissions prompt in Chrome If you select 'Block', 'Never Allow', or click a block access icon by mistake, you’ll see a yellow screen with the message: Failed to allocate resource. Permission denied. Reset app.
Express Capture won’t work until you re-enable your settings.
Re-enable camera and microphone access
- Click the lock icon 🔒 or permissions icon next to the website address in your browser’s address bar.
- In the list that opens, find Camera and Microphone and set both to Allow (or toggle them on).
- Click the Reset App button on the page.
You should now be able to use Express Capture. If not, refresh the page.
If it’s still not working:
- double-check that camera and mic permissions are enabled.
- try closing and reopening your browser.
- switch to a different browser and try again.
Ready to record? Go to Create a recording with Express Capture.
