Settings tab - Virtual classroom settings and custom URL


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This article describes how to enter a support email address for attendees, enter host details to display in notifications and networking, and set a custom URL. 

Adjust virtual classroom settings

Navigate to the Settings page; from the site page, click the Settings tab. The Settings page displays.

Here you can enter a support email address for attendees to use to ask technical questions and report issues. The support email will appear in every text where the Customization tag {SUPPORTEMAIL} is used. 

You may also enter host details. This information is displayed as the sender details in notifications and networking.

Set a custom URL

You can also change the default generated virtual classroom URL to customize it for your virtual classroom.

  1. Click the Set Custom URL button.
  2. Enter a unique virtual classroom domain according to the validation rules, then click on the right-hand list to choose from the list of root domains your Admin configured. Once finished, click Set Custom URL.
  3. Once you are finished editing all the event details, click Save details

The Save details button is grayed out/dimmed upon entering the page, and only becomes 'clickable' after at least one edit is made to the page.

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