About
Channel owners and managers can review the activity of an assigned workflow agent to see which media items it has processed.
- This feature requires the Agents module to be enabled and configured for the appropriate user roles.
- You must be a channel owner or manager.
Access the Agents tab
- Open the edit page for the channel you want to manage. See Edit a channel if you need guidance.
- On the edit page, select Agents in the left panel.
The Agents page displays.
Review agent activity
On the Agents page, click Activity next to the agent you want to review.
The Activity window opens.
The Activity window shows the processing status for media that has been processed by assigned workflows.
From here, you can:
- Search for a media entry.
- Filter activity by creation date or processing status (Queued, Success, or Error).
- Click the Refresh icon to display the latest processing results.
- If a media item has multiple processing actions under the selected agent, you can expand the media item to view the status of each action. Each expanded row shows the action name and its status.
Administrators can monitor workflow activity across the organization from the Activity tab in the Rich Media CMS. For more information, see View workflow activity.
