About
Channel owners and managers can assign agentic workflows so that media added to the channel is processed automatically.
Agentic workflows are created and activated by an administrator in the Rich Media CMS using the When media is added to an assigned category trigger. Once assigned, they run automatically whenever media is added to that channel.
You can also remove assigned workflows and control whether contributors can override workflow assignments when media is added to the channel.
- This feature requires an administrator to create and activate an agentic workflow with the When media is added to an assigned category trigger.
- This feature also requires the Agents module to be enabled and configured for the appropriate user roles.
- You must be a channel owner or manager.
Access the Agents tab
- Open the edit page for the channel you want to manage. See Edit a channel if you need instructions.
- On the edit page, select Agents from the left navigation panel.
The Agents page displays.
Assign an agentic workflow
On the Agents page, locate the workflow you want to assign and click Assign.
The workflow is assigned to the channel.
Any media added to the channel after the workflow is assigned is processed automatically by the workflow.
You can assign multiple workflows to the same channel. Each assigned workflow runs automatically when its trigger conditions are met.
Remove an assigned workflow
On the Agents page, locate the assigned workflow and click Unassign.
The workflow is removed from the channel and no longer runs automatically for newly added media.
Removing a workflow doesn't affect media that has already been processed.
View workflow activity
To review media processed by an assigned agent, click Activity next to the agent on the Agents page.
For detailed information about searching, filtering, exporting, and reviewing processing results, see Review an agent's activity in a channel.
To monitor workflow activity across your organization, administrators can use the Activity page in the Rich Media CMS. For more information, see View workflow activity.
