About
The Chatandcollaboration module adds engagement tools, such as comments, chat, collaboration, and other interactive features, through a sidebar on the right-hand side of your application.
Supported features vary by entry type. Comments are available on supported media pages, while Chat & Collaboration features are available for Kaltura Rooms and webcasts.
- The Theming module must be enabled with the 'mediapage' feature set to 'Yes'.
- For webcasts, the Kwebcast module must be enabled.
- For Kaltura Rooms, enable:
- Newrow module
- Meetingentry module plus advanced room templates
Please contact your Kaltura representative to enable the necessary options.
Configure
1. Go to your Configuration Management console and click on the Chatandcollaboration module. You can also navigate to it directly using a link: https://{your_site_URL}/admin/config/tab/chatandcollaboration.

The Chatandcollaboration page displays.
Ensure the module description clearly states that it is a Video Portal module.

2. Configure the following:
Enabled - Set to 'Yes' to enable the module.
moduleMode - Displays the currently enabled Chat and Collaboration features. This field is informational only and is automatically updated based on your configuration.
Comments - Enable comments on the application. Select one of the following options:
- Available - On by default - Comments are enabled by default for supported media items. Media owners can disable comments for individual media items.
- Available - Off by default - Comments are disabled by default for supported media items. Media owners can enable comments for individual media items.
- Disabled - Comments are unavailable throughout the application.
The Comments feature requires the Theming module to be enabled, with the 'mediapage' and 'mediaedit' features set to 'Yes'.
CustomTranslation (optional) - You have the option to upload a list of all custom translations for the C&C (Chat and collaboration). The file format is JSON, divided to different languages by their short name (for example, “en” for English, “fe” for French). For each language, include the key value with its custom translation.
This action overrides all the existing translations.
- Click Upload Custom Translation to upload a JSON file from your computer.
- Click Remove to remove the file.
DefaultUserSettings - Configure the default user settings for chat features. These settings determine the initial preferences for end users.
- Show Full Name - Set the default option for end users to show or hide their last name. Select 'Yes' to display the last name by default, or 'No' to hide it.
DefaultEntryModeration - Select 'On' to enable Q&A threads on entry pages, 'Off' to disable them, or 'According to schedule' to enable Q&A based on the media schedule.
EntryGroupChat - The field enables the group chat for all entries on the instance. You can decide either to disable the group chat or enable it with one of two possible views, the comments thread, and the group chat view. Select from the following options:
- Disabled
- Comments
- Group Chat
- According to schedule
ToastTimeout - The value in milliseconds that the toasts will be shown on screen before they are automatically removed. The default is 20000 milliseconds (20 seconds) but you can change it.
ExcludePath - This field enables you to exclude the C&C from specific paths on your KMS. You can exclude specific path, entries, media and channels.
Click +Add "ExcludePath" to add additional URLs.
An additional field displays.

- To exclude a specific page or pages insert the full url or part of it (with or without the domain name). To exclude specific entry or category insert its Id.
liveStageSvgIcon - Click Upload icon file to upload a custom SVG icon file to replace the "Live chat" icon. Click Remove to remove the file.
3. Click Save.