About
Users can subscribe to channels to receive email notifications when new content is added.
Channel managers can enable subscriptions on their channels so viewers can stay up to date with the latest media.
A channel supports up to 5,000 subscribers. If you expect a larger audience, use user groups to manage subscriptions more effectively.
Before you start
- This feature requires the Channelsubscription module and the Emailnotifications module to be enabled.
- Make sure the Entry was added to channel notification is enabled in the Emailnotifications module. The email message sent for this notification can be customized.
- Channel managers must also enable subscriptions to a channel on the channel details page. See our article Create a channel for information.
Subscribe to a channel
- Navigate to the desired channel page.
- Click the Subscribe button.
The button updates to show that you are now subscribed.

Share subscription link
You can copy the subscription link and share it with another Video Portal user. When they click the link, they'll be automatically subscribed to the channel.

The link is built in the form of:https://{KMS_URL}/channel/{Channel_Name}/{Channel_ID}/subscribe
See channels you're subscribed to
- From the user menu, select My Channels.
- At the top left, click Filters.
- In the Channel Membership list, select Subscriber.

The 'My Channels' page displays.


The filters menu displays.

The channels that you're subscribed to display.
Unsubscribe
- Navigate to the desired channel page.
- When you hover over the Subscribe button, it changes to 'Unsubscribe'. Click it to unsubscribe from the channel.

