About
Real-time analytics helps you monitor Kaltura Live events directly from the KMC. The dashboard updates every 30 seconds and provides data for both current and past live streams (within the last 7 days). It helps you:
- View live session status at a glance
- Troubleshoot streaming issues in real time
- Plan resources and optimize engagement
You can drill down from overall trends to individual entries or viewers.
As a reference for analytics terms and definitions, please see the Advanced Analytics Terminology article.
What data is collected?
The Kaltura Player captures real-time viewer data every 10 seconds during a live stream. The dashboard aggregates and displays:
- Active users -Estimated number of unique authenticated viewers; anonymous users are counted as one. This number may differ slightly (about 2%) from downloaded reports.
- Buffering users – Users experiencing playback buffering
- Latency time – Delay between the live stream and viewer playback
- Bitrate played – Playback quality from the viewer’s side
- Geo-IP data – Viewer location
- Upstream details – Stream health as received by Kaltura
Common use cases
- Live Channel (24/7) – Constantly broadcasting entry
- Single Broadcast – One-time live event
- Reusable Entry – Same entry used for multiple broadcasts (e.g., a virtual summit)
Access the real-time dashboard
The Real-time Dashboard is only available to customers that have the Real-time Analytics option enabled on their account. Contact your Kaltura representative to enable the Real-time Analytics feature for your account.
From the KMC
- Log into the KMC and select Analytics.
- In the Analytics homepage, select Real-time.
View entries from the last 7 days (an accumulation of 168 hours), grouped under:
- Broadcasting Now -Shows currently streaming entries
- Broadcast Ended - Shows entries that recently ended
Click an entry to open its detailed dashboard.
From the KMC entries table
- On the main page (Content tab), locate the live entry and click the three-dot menu to the far right.
- Select Real-time Analytics from the drop-down menu.
This option only appears for live entries when the feature is enabled.
Dashboard sections
Broadcasting Now
This section displays all live entries currently being streamed. For each entry, you’ll see:
Clicking an entry opens its real-time dashboard.
If no viewers are currently watching, the entry won’t appear here.
A Webcast entry that has started will not show in Broadcasting Now if there are no active users, ie if no one is actively watching the live entry. The table will be empty and the message “No Broadcasting Entries” will appear.
Broadcast Ended
Shows entries that finished streaming within the last 7 days. Includes the same metrics used for live entries.
Key dashboard metrics (shown in both tabs)
For additional information see:
