FAQ

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Is there a file size limit for uploading videos to Kaltura?
There is no fixed limit on the size of media files you can upload to Kaltura. You can upload large files from both desktop and mobile devices using various supported tools and APIs. Uploading large files If you’re building a web-based ...
How does caching work in the video portal?
Q: What is the default KMS cache refresh cycle? A: The default KMS cache cycle depends on the cached object. entries (single, gallery list, etc.) - 10 minutes. categories and other app-related cached objects - 30 minutes users' display name - 24 hours
What's channel moderation versus account moderation?
Kaltura offers two different moderation settings -  Channel moderation and Account (Global) moderation. Here’s what each one means and how they work: Channel moderation This applies to specific channels or media galleries in your Video Port...
How to generate a list of subscribers to a channel using Kaltura API
You can use Kaltura’s API tools to list all users subscribed to a specific channel (category). Here's how: 1. Open the API console Use one of the following: Kaltura API Console (Sign In) TestMe Console If you're using the Te...
Can you authenticate video portal users via ADFS?
Yes, ADFS supports SAML (as IdP) so the video portal can be configured to authenticate through ADFS based on SAML protocol.
How does a user become a manager?
A user can be assigned the Manager role in a channel in two main ways: Through the end-user entitlements CSV:  Admins can use this file to assign manager, contributor, or member permissions for each user and channel. By creating a channel: ...
Can different permission levels be assigned automatically to users through SAML?
Yes. The user's application role is based on membership in the organizational groups and specific attributes in the SAML response. The organizational groups are managed in the organization’s Identity Provider. This is also where the users are adde...
How much disk space and RAM does the video portal server need?
The video portal, logs, and cache consume around 53MB. Normal disk space in multiples of tens of GB should be sufficient for this release.
How to remove the creator name and creation date from media
The video creator user name and creation date can be hidden by applying CSS code.
What user details are stored in Kaltura?
Kaltura stores the following user information: User identifier (unique ID) Application Role (e.g., viewer, admin) First and last name (optional, but recommended) Once a user logs into the video portal for the first time, their record is create...
Can you manually set different user details in the video portal?
Yes. After a user logs into your video portal for the first time, their user record is created automatically. From there, administrators can manually update user details in the User Management panel of the Configuration Management console. What d...
What happens to a video link if the video title changes?
If your video portal is set to include the full video title in the URL, don’t worry, changing the title won’t break the link. The title in the link is just for readability and search engines. The portal uses the unique video ID in the URL to find a...
Why are entitlements assigned to individual users rather than groups in Kaltura?
Kaltura's entitlement system is designed to assign permissions at the individual user level to optimize performance and scalability. By indexing content based on individual user permissions, Kaltura ensures efficient real-time content retrieval, r...
Can anonymous users join sessions on meeting entry rooms
Currently not. Only registered users can enter meeting entry rooms from within MediaSpace. You can use the entry registration form to allow external users to register and enter specific meeting entries. Full support for anonymous users access will ...
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