In this session, we will review best practices, including how to prepare users, ensure they connect successfully and maintain a smooth connection.
Key takeaways
How to successfully prepare, run, and manage a live room?
Configuring live room based on the session type
Preparing your participants to best utilize live room tools
Tips and tricks to gain maximum engagement
Maintaining live room security
How to troubleshoot your session
Agenda
Topic
Instruction:
Greeting/ Introduction
Intro & Recap
Setting Up For A Meeting
Hardware & Software
Prepping Our Guests
Preparation For Hosts (The big one!)
Starting Live Session Checklist
Troubleshooting Devices
Setting up for a meeting
Doing a dry run
What prep work is needed
Finding a co-moderator
Hardware & Video Setup
Lighting
Audio
Second monitor
Set webcam appropriately
Update Your System
Turn off any unnecessary items
Prepping our guests
Send Itinerary/Agenda
Send Vital Room Information
Room Link
Send System Requirements/Quick Tech Check
Connect from Chrome/Firefox
Before You Begin Tips and tricks like closing unnecessary tabs
Getting Started Video
Sending Pitch Videos
Preparation for hosts
Set your room settings, including, Room Mode, Strong Mute Vs Standard Mute.
Add files/Prepare playlist
Prepare Polls/Quizzes
Whiteboard activities
Breakout Prep o Place Items in Shared Breakout Folder, including, Auto-assign or have group list ready, Prepare co-moderator to assign participants to rooms, Provide technical instructions to the guest after explaining the assignment.
Share screen: Open up tabs you plan to share
Setting Tech Slides & Poll
Starting Live Session Checklist
Decide which views to operate in
Set relevant participants as moderator
Set Slides
Begin Recording
Assign individual permissions
Consider muting all participants
Review how participants can mute/unmute themselves
Consider doing a quick sound test/asking
Deliver relevant instructions for how to use elements of the room
Troubleshooting Tips For Devices
Check Settings
Refresh
Close other apps
Browser Blocking? Send article
OS Blocking? Send article
Security suite? VPN? Contact CC?
Tips and tricks! More features & viewing options.
Review the browser focus feature to track your participant's attention.