Is There a Session Timeout After the Instructor Leaves a Room, Before Users Are Given the "Instructor Offline" Message?

Virtual Classrooms/Live Rooms close 5 minutes after the last user leaves the room. After those 5 minutes have elapsed, if a user (not an instructor) attempts to enter the room, he/she is given the "Instructor Offline" message. This "session time-out" does not apply to the instructor; he/she may re-enter the room freely at any time. 

It is important to note that during those 5 minutes, the room remains open and users can still come into the room. If a new user enters the room before those 5 minutes have elapsed, the room is "re-engaged" and the "session time-out" is suspended. The room then remains open until 5 minutes after the last user joined the room.  

Please see the article End Session to end a particular session instantly


Was this article helpful?
Thank you for your feedback!
User Icon

Thank you! Your comment has been submitted.

In This Article
Related Articles
Back to top

Never miss a thing!

Subscribe to our customer newsletter and our release notes updates, so you always get the best out of Kaltura.
Newsletter