Introduction to Kaltura Agents

Last Modified on 11/10/2025 1:41 am IST

About

Kaltura Agents make it easy for administrators to automate content workflows such as moderation, metadata enrichment, content optimization, and content creation. This improves efficiency, streamlines content management, and ensures consistent quality across the platform.

Agents use AI automation and predefined shortcut actions to trigger workflows based on specific conditions or system insights. This helps organizations maintain control over their content, support smarter decision-making, and deliver more personalized experiences at scale.

Looking for more information about this feature? Feel free to contact your Kaltura representative.

Helpful terms and definitions

Kaltura agent framework - the rule-based automation system that uses triggers and actions to manage and optimize content workflows.
Agent - a rule-based automation entity that listens for specified triggers, evaluates conditions, and executes actions accordingly
Trigger - a defined event that activates an agent, such as Add to category or Upload. An Agent can have multiple triggers.
Action - the task an Agent performs when triggered, such as adding captions, enriching metadata, or creating summaries and chapters

What admins can do with Agents

As the platform administrator, you can:

Configure new Agents by defining triggers (e.g., “low engagement”) and actions (e.g., “optimize metadata”).
Deploy workflows to specific teams, channels, or categories.
Monitor agent performance and results via dashboards.

Before you start

Your account must have Agents enabled
If you want to use REACH-based actions (such as captions, moderation, audio description, chaptering and metadata enrichment), your account must have an active REACH profile and relevant catalog item(s) configured.