FAQ

Can the KES do tokenization or AES-128 encryption?

08/06/2020Jennifer Harris
This is not currently available, but a product enhancement request can be opened if this is required.

Can the KES operate without an Internet connection?

08/06/2020Jennifer Harris
No. KES and all playback of video require the ability to make connections to Kaltura Cloud.

Is there a limit to the number of rules per KES, or in total?

08/06/2020Jennifer Harris
Due to processing considerations, the complete set of routing rules for an account cannot exceed 16 megabytes. In most cases, this is sufficient for well over 100,000 rules. There is no separate limit to the number of rules for a single KES. If you...

How does the KES scale?

08/06/2020Jennifer Harris
Currently, the platform does not act upon KES health stats such as CPU/memory/network utilization and divert traffic to healthier nodes. If it is needed to scale past the current KES's resource capabilities, the following options may be consider...

How does KES failover?

08/06/2020Jennifer Harris
The KES sends a heartbeat every 60 seconds, and when a new play manifest is requested by the player, the platform verifies if it received a heartbeat in the past 180 seconds. If no heartbeat was received, then it will use the configured KES fallback...

When and where are SSL certificates required?

08/06/2020Jennifer Harris
SSL certificates are always required to ensure video playback can be done on HTTPS. When mobile support is not required, certificates can be self-signed by the customer. For iOS and Android, publicly signed certificates are mandatory.

What player uiconf modifications are required to playback from KES?

08/06/2020Jennifer Harris
No player uiconf modifications are required to playback from KES.

What URLs does the KES access?

08/06/2020Jennifer Harris
Please refer to eCDN Whitelist URLs and IPs .

What URLs does an end-user access when playing back?

08/06/2020Jennifer Harris
An end-user accesses the following URLs when playing back: stats.kaltura.com analytics.kaltura.com cfvod.kaltura.com cdnapisec.kaltura.com klive-a.akamaihd.net klive.kaltura.com fstlive.kaltura.com Many of these URLs are CDN-based. Kaltur...

How does end-user detection work?

08/06/2020Jennifer Harris
When an end-user makes a request for the player manifest (playManifest), the Kaltura Cloud maps the partner ID and external IP address that made the request. If an additional custom header is passed along with the internet IP address, an additional ...