FAQs
Articles
										
						Is there a file size limit for uploading videos to Kaltura?					
					
							
						
 There is  no fixed limit  on the size of media files you can upload to Kaltura. You can upload large files from both desktop and mobile devices using various supported tools and APIs. 
 Uploading large files 
 If you’re building a web-based ...					
				
										
						How does caching work in the Video Portal?					
					
							
						Q: What is the default KMS cache refresh cycle?
A: The default KMS cache cycle depends on the cached object.
entries (single, gallery list, etc.) - 10 minutes.
categories and other app-related cached objects - 30 minutes
users' display name - 24 hours					
				
										
						What's channel moderation versus account moderation in Video Portal?					
					
							
						
      Kaltura offers two different moderation settings -  Channel moderation and Account (Global) moderation. Here’s what each one means and how they work:  Channel moderation  This applies to specific channels or media galleries in your Video Port...					
				
										
						How to generate a list of subscribers to a channel using Kaltura API 					
					
							
						
 You can use Kaltura’s API tools to list all users subscribed to a specific channel (category). Here's how:  1. Open the API console  Use one of the following:  
  Kaltura API Console (Sign In)  
  TestMe Console  
  
 If you're using the  Te...					
				
										
						Can you authenticate video portal users via ADFS?					
					
							
						
 Yes, ADFS supports SAML (as IdP) so the video portal can be configured to authenticate through ADFS based on SAML protocol. 					
				
										
						How does a user become a manager in Video Portal?					
					
							
						
 A user can be assigned the  Manager  role in a channel in two main ways:    Through the end-user entitlements CSV:  Admins can use this file to assign manager, contributor, or member permissions for each user and channel.   By creating a channel: ...					
				
										
						Can different permission levels in Video Portal be assigned automatically to users through SAML?					
					
							
						
 Yes. The user's application role is based on membership in the organizational groups and specific attributes in the SAML response. The organizational groups are managed in the organization’s Identity Provider. This is also where the users are adde...					
				
										
						How much disk space and RAM does the Video Portal server need?					
					
							
						
 The video portal, logs, and cache consume around 53MB. Normal disk space in multiples of tens of GB should be sufficient for this release. 					
				
										
						How to remove the creator name and creation date from media					
					
							
						The video creator user name and creation date can be hidden by applying CSS code.					
				
										
						What Video Portal user details are stored in Kaltura?					
					
							
						
 Kaltura stores the following user information:   User identifier (unique ID)  Application Role (e.g., viewer, admin)  First and last name (optional, but recommended)   Once a user logs into the video portal for the first time, their record is crea...					
				
										
						Can you manually set different user details in Video Portal?					
					
							
						
 Yes. After a user logs into your video portal for the first time, their user record is created automatically. From there, administrators can manually update user details in the  User Management  panel of the Configuration Management console.  What...					
				
										
						What happens to a video link if the video title changes in Video Portal?					
					
							
						
 If your video portal is set to include the full video title in the URL, don’t worry, changing the title won’t break the link.  The title in the link is just for readability and search engines. The portal uses the unique video ID in the URL to find...					
				
										
						Why are entitlements assigned to individual users rather than groups in Video Portal?					
					
							
						
 Kaltura's entitlement system is designed to assign permissions at the individual user level to optimize performance and scalability. By indexing content based on individual user permissions, Kaltura ensures efficient real-time content retrieval, r...					
				
										
						Can anonymous users join sessions on meeting entry rooms in Video Portal?					
					
				
						
 Currently not. Only registered users can enter meeting entry rooms from within MediaSpace. You can use the entry registration form to allow external users to register and enter specific meeting entries.  Full support for anonymous users access wil...