About
Use the CPE tracker capability to display a session progress bar and status light during live sessions. These indicators help users track their progress and confirm that their viewing data is being captured correctly.
The tracker appears directly on the player and is available for live sessions only.
Setup
To learn how to set up the CPE tracker on the player, see Enable CPE tracker in the player.
Features
Status light
If enabled, a small indicator appears on the player to show whether viewing data is being sent successfully:
- Green light – The player is sending viewing data successfully.
- Red light – The player is having issues sending viewing data.
When the light turns red, a Need help? message appears with a link defined in the Help link URL setting.
Red light and example help message Success message
When the tracker is functioning correctly, the message “Collecting your progress” appears alongside the green status indicator (if enabled).
Progress bar
Displays how much time has passed in the current live session based on the scheduled start and end time.
- If a user joins mid-session, the bar shows how much time is left
- Two display options depending on how it has been configured:
- Always visible
- Visible only on hover
