Conversation controls


About

Configure advanced conversation controls including call length, talk speed, and agent movement settings.  

Navigate to the Advanced tab

Click on the Advanced tab. 

Call length

Use the up and down arrows to set the maximum duration (in minutes) for each conversation. Call length can be between 1-10 minutes.

Talk speed

Drag the slider from slow to fast. 

Agent movement settings

Use the relevant sliders to control how much the avatar moves while speaking and listening.

Remember to click the Publish button on the Advanced tab to publish any changes you've made. 

Kaltura does not use customer data to train its AI models. To learn more, see Kaltura's Artificial Intelligence Principles.

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