About
Set the title displayed on your agent site and choose how users interact with your agent. You can offer avatar interactions, chat, or both.
You can manage these settings in the Experience tab.
Access the Experience tab
- From the Agents tab, click the agent you want to configure.
- Click the Experience tab.
The agent workspace opens on the Overview tab by default.
The Experience tab displays.
Set the title
In the Title field, enter a title for your agent.
This title displays on the Agent site
Agent siteThe title also displays on the preview located on the right side of the Overview tab.
PreviewChoose the interaction model
In the Model section, select how users can interact with your agent:
- Avatar and chat – Users can interact with the avatar and through chat.
- Chat only – Users interact through chat.
- Avatar only – Users interact with the avatar.
