Updated Articles

  1. What Are Notes?

    Notes are general notes that are in a broadcast mode, meaning they are available to all participants during the meeting/class. ...
  2. Can I Hide Participant List Attendees?

    Yes. You can hide the participant list by clicking on the Participants button.  This action will only hide the participant list inside your private live room user interface.
  3. Are Chats Saved For a Virtual Classroom Session?

    Chat history is saved inside the live room and are provided as part of after session statistics as well. Only the last 20 messages are saved in the room and in the session statistics. There is also an option to clear the chat after each session....
  4. Can I Turn Off Features (Participant List/Chat/Notes) By a Default Profile?

    Yes. Those tools may be hidden via API. For more information, please contact your Kaltura representative.
  5. Is There a Separate Chat For Moderator Only?

    Yes. There is a Moderator chat (the third to the right) for moderators to chat among themselves. ...
  6. Can I make the chat bigger or pop out?

      You cannot make the chat pop out. You can only make the chat bigger by clicking on the X above the participant list, playlist, and/or notes to hide them.
  7. I Have a Really Bad Mobile Connection. What Can I Do?

    We recommend reading the best practices before joining a meeting via mobile device. Click here for more information.  ...
  8. Which functionalities does the Kaltura Video Conferencing app include?

    The following functionalities are included: Join a room as a guest or with your SSO user Send/receive video and audio Change device camera Change device audio input Deeplinking Chat (room chat, moderator chat, 1:1 chat, Q&A) View partici...
  9. Can I prevent users from using the Kaltura Video Conferencing app?

    Yes.  Contact your Kaltura representative to learn more.
  10. Is the Kaltura Video Conferencing app available in KAF/KMS?

    The Kaltura Video Conferencing app is available for all session types. Deeplinking works only when the room link is under newrow.com domain.
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